Carole Szczukowski
Dexter
Summary
Results-driven employee with a passion for taking on new challenges. Demonstrates strong adaptability and a solid work ethic, excelling in fast-paced environments. Expertise in customer service, multitasking, and time management, dedicated to enhancing client satisfaction. Focused on patient progress and safety through attentive care and support.
Overview
27
27
years of professional experience
Work History
Front of House Staff Member
Eastwood Deli Co.
Nashville
09.2023 - 01.2025
- Greeted customers warmly, enhancing positive dining experiences.
- Answered inquiries about menu items and food preparation methods for patrons with allergies.
- Monitored dining room activity to ensure guest satisfaction and address concerns promptly.
- Handled phone inquiries regarding take-out orders and reservations with accuracy.
- Ensured compliance with health and safety regulations throughout the front-of-house area.
- Checked order accuracy before delivery, maintaining high service standards.
- Maintained cleanliness of dining and lobby areas, supporting overall restaurant hygiene.
- Collaborated with kitchen staff to ensure timely and accurate order preparation.
Direct Support Professional
Life Styles, Inc.
Fayetteville
08.2013 - 07.2023
- Promoted client independence by assisting with daily activities and skill development.
- Implemented individualized support strategies to enhance quality of life for each client.
- Maintained comprehensive records of client progress, incidents, and health changes.
- Fostered trusting relationships with clients and families to support effective care delivery.
- Leveraged database systems to track service hours and activity details efficiently.
- Monitored client behavior, reporting critical issues promptly to supervisors.
- Encouraged positive behavior through modeling and reinforcement techniques.
- Organized medication schedules and ensured adherence to health protocols.
Assembly Line Production Worker
Fluid Routing Solutions
Big Rapids
04.1998 - 12.2013
- Operated assembly line machinery, achieving efficient product assembly.
- Inspected finished items for quality assurance and compliance with standards.
- Collaborated with team members to optimize production processes.
- Followed detailed work instructions to ensure accuracy in assembly tasks.
- Trained new employees on assembly techniques and safety protocols.
- Loaded and unloaded parts into machines, facilitating smooth processing.
- Conducted quality checks to confirm products met company specifications.
- Reported potential hazards and areas for improvement promptly to supervisors.
Education
Bachelor of Science - Business
Ferris State University
Big Rapids, MI12-1994
Skills
- Service excellence in customer care
- Client engagement management
- Dining room supervision techniques
- Health and safety standards compliance
- Menu knowledge and application
- Behavior reinforcement methods
- Communication proficiency skills
- Time optimization strategies
- Personal hygiene practices awareness
- Problem-solving techniques and strategies
- Conflict resolution methodologies
- Allergy awareness training programs
- detail-oriented mindset
- telphone etiquette and order management
- effective organizational skills
- guidelines for health code compliance
Timeline
Front of House Staff Member
Eastwood Deli Co.
09.2023 - 01.2025
Direct Support Professional
Life Styles, Inc.
08.2013 - 07.2023
Assembly Line Production Worker
Fluid Routing Solutions
04.1998 - 12.2013
Bachelor of Science - Business
Ferris State University
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