Carolee Bezuidenhout
Las Cruces
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
1
1
year of professional experience
Work History
Crew Member
Wendys Fast Food
10.2024 - 06.2025
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Manager's Assistant
Lunar Golf Glow
08.2024 - 11.2024
- Managed and prioritized incoming correspondence, ensuring timely responses and effective communication with external partners.
- Facilitated smooth operations during managerial absences by stepping up as an interim leader when required.
- Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
- Assisted in increasing company profitability through strategic sales initiatives and targeted marketing campaigns.
Crew Member
Sonic DriveIn
02.2024 - 07.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
No Degree - Accounting/Marketing
New Mexico State University
Las Cruces, NM05-2029
High School Diploma -
V Sue Cleveland High School
Rio Rancho05-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Customer engagement
- Taking orders
- Hospitality service expertise
- Crew leadership
- Supplies monitoring and restocking
Timeline
Crew Member
Wendys Fast Food
10.2024 - 06.2025
Manager's Assistant
Lunar Golf Glow
08.2024 - 11.2024
Crew Member
Sonic DriveIn
02.2024 - 07.2024
No Degree - Accounting/Marketing
New Mexico State University
High School Diploma -
V Sue Cleveland High School
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