Carole Ray Rutherford
Garden city,GA
Summary
Enthusiastic Leasing Consultant with many years of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents.
Overview
24
24
years of professional experience
Work History
Cashier
Krogers Grocery Store
Rincon, GA
05.2021 - 03.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Bakery Clerk
Publix
Savannah, GA
11.2016 - 01.2019
- Greeted customers, answered questions, and provided product knowledge.
- Maintained cleanliness of bakery area by sweeping floors, wiping down counters, and restocking items.
- Prepared baked goods such as cakes, pies, cookies, donuts, and other pastries according to recipes.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Leasing Consultant
Aimco Properties
Savannah, GA
09.2005 - 02.2009
- Greeted potential tenants and provided information about the property.
- Conducted tours of available apartments, highlighting features and amenities.
- Maintained accurate records of prospective renters, applications and leases.
- Advised on rental policies and procedures to ensure compliance with applicable laws.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Responded to tenant requests for maintenance services in a timely manner.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Processed move-outs by completing final walk-throughs, collecting keys, inspecting unit condition, and preparing documentation for accounting purposes.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Managed day-to-day activities involving tenants, subcontractors and property management.
Supervising House Keeper for Knolls Apartmments
Freeman/Webb & Corp. Realtors
Nashville, TN
08.1999 - 07.2007
- Interacted pleasantly with clients and guests when performing daily duties.
- Followed safety protocols while performing all duties assigned by employer.
- Ensured that all areas were safe for customers before leaving premises.
- Reported any damages or issues found during shifts promptly to supervisor.
- Requested maintenance orders to fix non-working equipment and address room damage.
Education
High School Diploma -
Okeechobee High Shool
Okeechobee, FL06-1973
Skills
- Basic Mathematics
- Local market conditions
- Resident assistance
- Lease oversight
- Lease Agreements
- Sales Techniques
- Fair housing policies
- Lease Renewals
- Property tours and inspections
- Background Checks
- Property Maintenance
- Customer Service
- Leasing Terms and Specifications
- Property Marketing
- Application verification
- Phone and Email Etiquette
- Customer service expertise
- Property Tours
- Lease file audits
- Fair housing compliance
- Application processing
- Maintenance Requests
- Property Inspections
- Unit inspection
- Leasing and sales
Timeline
Cashier
Krogers Grocery Store
05.2021 - 03.2023
Bakery Clerk
Publix
11.2016 - 01.2019
Leasing Consultant
Aimco Properties
09.2005 - 02.2009
Supervising House Keeper for Knolls Apartmments
Freeman/Webb & Corp. Realtors
08.1999 - 07.2007
High School Diploma -
Okeechobee High Shool
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