Carol Gutierrez
TX
Summary
Alert Receiving Associate with extensive knowledge of warehouse organization and safety. Committed to high-quality department operations with strong knowledge of shipping documents and quality assurance protocols. Successful at collaborating with other team members to facilitate scheduling and accurate inventory management.
Overview
12
12
years of professional experience
Work History
Customer service
La Fiesta
04.2012 - 11.2013
- Serviced tables, kept tabs on orders, opening/closing cleaning
Staff supervisor
Sabores Mexican Cuisine
11.2013 - 11.2015
- Trained wait staff/bartenders, organized till box and sales receipts daily, in charge of marketing, inventory, and orders.
Sales Acting Manager/Optician
Luxottica
11.2015 - 02.2017
- Repair/adjust glasses, set competable sales goals daily, create incentives to keep employees motivated, interview/train/supervise employees
- In charge of Daily Reports, scheduling appointments, and keeping customers well-informed and appreciated.
Direct Support Professional
Richmond State Supported Living Center. Health and human Services: State of Texas
12.2020 - 03.2022
- Care for day to day activities for adults with disabilities
- Provides basic human care including but not limited to; bathing, brushing teeth/hair, maintaining acceptable/comfortable appearance, feeding etc
- Maintain detailed documents on individuals day to day activities, and keeping individual entertained and safe.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Assisted disabled clients to support independence and well-being.
- Ensured clean and comfortable living environments through diligent housekeeping duties catered towards individual preferences whenever possible.
- Kept clients engaged in social networks and communities for personal health and growth.
- Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
- Collaborated with interdisciplinary teams in designing and implementing personalized care plans, maximizing patient outcomes.
Receiving Clerk
Frito-Lay Warehouse
03.2022 - 02.2024
- Generated periodic reports to track shipment activities and prepare for delays.
- Prevented loss or theft of valuable items through vigilant monitoring of security protocols during receiving tasks consistently.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Double-checked cargo inventories and documentation for accuracy.
- Enhanced warehouse organization by accurately sorting and categorizing incoming shipments.
- Processed required paperwork to expedite handling of shipped and received goods.
- Optimized storage space utilization by arranging received items strategically within designated areas of the warehouse.
- Collaborated with other departments to address any issues or concerns regarding incoming shipments promptly.
- Partnered with representatives from different carriers to arrange materials shipments.
- Utilized forklift to transport pallets of goods to and from warehouse.
- Reviewed order data to verify transactions and shipping dates.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Maintained tidy, organized and safe work area to comply with cleanliness standards.
- Unloaded pallets and deliveries and organized products in warehouse.
- Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
- Facilitated effective communication between warehouse staff through regular team meetings focused on addressing potential challenges or areas for improvement in the receiving process.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Utilized forklift or trackmobile to load, unload, transport and store goods.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Unloaded and unpacked incoming shipments to facilitate orders and verify accuracy of contents.
- Utilized Trackmobile to unload raw materials from train carts. (Oil, corn, cornmeal)
- Climbed 10 silos to verify inventory for raw materials on a weekly basis.
- Maintain fryers stocked with raw materials to ensure smooth operations
- Daily inventory/safety/cleaning assessment of receiving work area to maintain smooth operations
Education
Some college -
Rogers State University
Bartlesville, OK05.2012
High School Diploma -
Bartlesville High School
Bartlesville, OK05.2011
Skills
- 7 years in customer service
- Fast-paced work environment experience
- Quick to learn a new field
- Logistics support
- Inspection and Quality Control
- Teamwork and Cooperation
- Customer Service
- Yard operations
- Warehouse Operations
- Certified Forklift Driver
- Loading and unloading
- Shipping and Receiving
- Inventory Auditing
- Mathematical Calculations
- Team Goals
- Storage Arrangements
- Task Delegation
Additional Information
- Trackmobile certified
- Forklift certified
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Spanish
Native or Bilingual
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Receiving Clerk
Frito-Lay Warehouse
03.2022 - 02.2024
Direct Support Professional
Richmond State Supported Living Center. Health and human Services: State of Texas
12.2020 - 03.2022
Sales Acting Manager/Optician
Luxottica
11.2015 - 02.2017
Staff supervisor
Sabores Mexican Cuisine
11.2013 - 11.2015
Customer service
La Fiesta
04.2012 - 11.2013
Some college -
Rogers State University
High School Diploma -
Bartlesville High School