Carolin Calderon

• Advanced from Optician to Office Manager through strong performance and leadership.
• Streamlined clinic operations, scheduling, and patient flow to improve efficiency.
• Managed billing, insurance processing, and key administrative functions.
• Oversaw inventory for frames, lenses, contacts, and optical supplies.
• Delivered strong eyewear sales and provided optical support, including repairs and lens cutting.
• Trained and coached staff to improve workflow, service quality, and sales performance.
• Identified operational issues and implemented lasting process improvements to enhance patient experience.

• Assisted in designing the gym layout and improving overall facility flow.
• Helped implement scheduling and membership systems and supported app development.
• Created member policies and managed daily administrative and backend operational tasks.
• Collaborated with a web developer to build a user-friendly website and improve customer experience.
• Assisted with system updates to enhance data management and operational efficiency.
• Supported budgeting efforts and helped project future sales goals and revenue targets.

Held several early childhood roles, including Lead Teacher, ABA Therapist, Nanny, and Child & Youth Program Assistant.

• Promoted staffing services through high-volume cold calling and secured new client companies.
• Built and maintained client relationships through regular onsite visits and service check-ins.
• Screened and interviewed candidates, matched qualifications to job requirements, and coordinated placements.
• Negotiated staffing contracts and streamlined applicant tracking to improve workflow efficiency.

• Maintained a well-stocked, organized, and clean sales floor to support daily store operations.
• Handled daily cash register operations and basic accounting with accuracy and accountability
• Assisted with pricing, restocking, and product organization to maintain efficient store flow.
• Supported visual merchandising by setting up displays and ensuring products were presented according to brand standards.