Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Carolin Torres

Carolin Torres

Salem,MA

Summary

I’m the kind of person who thrives in a fast-paced, team-oriented environment. I’ve worked my way up to Team Manager at Panera Bread, where I’ve learned how to lead a team, handle high-pressure situations, and create an atmosphere where both employees and customers feel welcome. I don’t just clock in and do the job—I take pride in making sure everything runs smoothly, the team is motivated, and the vibe stays positive.

I’m a firm believer that a great leader sets the tone. Whether it’s keeping the energy up during a rush, stepping in to solve problems before they even become problems, or making sure new employees feel confident and supported, I love being the person people can count on. I know that when the team is happy and working well together, everything else falls into place.

Beyond the day-to-day operations, I also understand the bigger picture—hitting sales goals, managing labor, controlling costs, and keeping customers coming back. I see every shift as an opportunity to make things better, whether that’s improving efficiency, coaching team members, or finding new ways to boost performance.

At the core, I’m just someone who loves working with people, solving challenges, and creating a great experience for both customers and employees. I’m always looking for ways to grow, take on new responsibilities, and make a real impact. Whether it’s as an Assistant Manager or Store Manager, I’m ready to bring my leadership, energy, and problem-solving skills to the next level.

Let’s build something great—one shift at a time!

Overview

2
2
years of professional experience

Work History

Team Manager

Panera Bread
07.2024 - Current
  • Led employee relations through effective communication, coaching, training, and development.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Enhanced team productivity by implementing efficient task delegation and time management strategies.
  • Developed a high-performing team by recruiting top talent, providing ongoing training, and fostering a positive work environment.

Shift Supervisor

McDonalds
04.2024 - 07.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Retail Sales Consultant

Comcast
12.2023 - 07.2024
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.

Supervisor

Linden At Danvers
04.2023 - 03.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

High School Diploma -

Peabody Veterans Memorial High School
Peabody, MA
05-2023

Skills

  • Customer focus
  • Employee scheduling
  • Influencing skills
  • Staff development

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If you don’t become the ocean you’ll be seasick every day.
Leonard Cohen

Timeline

Team Manager

Panera Bread
07.2024 - Current

Shift Supervisor

McDonalds
04.2024 - 07.2024

Retail Sales Consultant

Comcast
12.2023 - 07.2024

Supervisor

Linden At Danvers
04.2023 - 03.2024

High School Diploma -

Peabody Veterans Memorial High School
Carolin Torres