Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
BusinessAnalyst

Carolina Alvarez

Lothian,MD

Summary

Accomplished Administrative assistant / Office Manager with experience addressing various business office needs through file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Diplomatic and professional when communicating with stellar time management and multitasking expertise.

Overview

7
7
years of professional experience

Work History

Administrative Assistant/ Office manager

JB Company
Silver Spring, MD
04.2020 - 08.2020
  • Maintain company calendar for Projects and meetings
  • Create scoop of work and contracts
  • Organize meetings and Company events
  • Payroll
  • Resent all safety classes
  • Administer all safety exams
  • Produce reports, flyers, presentations, spreadsheets, graphs, charts, and more
  • Maintain all records of company and employees
  • Generated reports and typed letters in Word and prepared PowerPoint presentations

Lead Consultant

FedEx Office
Washington, DC
12.2015 - 04.2020
  • Greet customers
  • Daily cash count and Bank deposit
  • Answer phone calls and questions customers may have
  • Perform duties need to complete orders
  • Unit Reports
  • Filing
  • Inventory
  • Stocking
  • Import documents to computers
  • Scan
  • Check emails
  • Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion

Waiter Manager in training, Deli worker/ cashier

Wawa Inc
Capital Heights, MD
09.2014 - 12.2015
  • Greet customers
  • Make items on menu
  • Answer all questions customers may have
  • Daily cash count
  • Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels
  • Received payment via cash, check, card, or mobile payment and processed promptly, resulting in 87% accuracy rate

Host

Ruby Tuesday Inc
Clinton, MD
07.2013 - 08.2014
  • Greet and seat customers
  • Waiter
  • Manager in training
  • Monitored dining room and guest flow to maximize table usage and minimize wait times by 67%
  • Assisted managers with quickly resolving service- and food-related issues

Education

Associate of Applied Science - Engineering (Pre-Engineering)

Prince Georges Community College
Largo, Md
09.2024

High School Diploma -

Forestville Military Academy
Forestville, MD
05.2014

Skills

  • Resource Coordination and Allocation
  • Appointment Coordination
  • Report Preparation
  • Multi-Line Telephone Systems
  • Microsoft Office Suite
  • Strong Organizational Skills
  • Schedule Management
  • Ease with Computers and Technology
  • Verbal and Written Communication
  • Professional and Courteous
  • Document and File Management
  • Database and Client Management Systems
  • Supply Inventory Control
  • Confidentiality and Data Protection
  • Office Equipment Operation
  • Multitasking and Time Management
  • Task Prioritization
  • Inventory Oversight
  • Complex Problem Solving
  • Payroll Administration
  • Microsoft Office
  • Bilingual in Spanish and English
  • Document Sorting

Additional Information

While working for FedEx office I was the Lead Consultant. I control daily interactions with customers, Major job production and payments. I was the first person the customer saw and gave more detailed idea of what the customer wanted based off of the information the customer has provided. I was also one of the main trainers of new hires for the Washington DC area.

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant/ Office manager

JB Company
04.2020 - 08.2020

Lead Consultant

FedEx Office
12.2015 - 04.2020

Waiter Manager in training, Deli worker/ cashier

Wawa Inc
09.2014 - 12.2015

Host

Ruby Tuesday Inc
07.2013 - 08.2014

Associate of Applied Science - Engineering (Pre-Engineering)

Prince Georges Community College

High School Diploma -

Forestville Military Academy

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Carolina Alvarez