Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carolina Alvarez

Kenner,LA

Summary

Bilingual with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.

Overview

6
6
years of professional experience

Work History

Manager

Karla's Royal Cleaning
01.2020 - Current
  • Supervised daily operations to ensure high-quality cleaning standards and client satisfaction.
  • Trained and mentored staff in effective cleaning techniques and safety protocols.
  • Developed efficient scheduling systems to optimize resource allocation and reduce downtime.
  • Cross-trained existing employees to maximize team agility and performance.

Front Desk Receptionist

La Dental Center
01.2023 - 06.2025
  • Greeted and assisted visitors, ensuring a welcoming environment.
  • Managed multi-line phone system, directing calls efficiently to appropriate staff.
  • Scheduled appointments and maintained calendars for office personnel.
  • Processed incoming mail and deliveries, facilitating timely distribution to staff.

Education

Alfred Bonnabel High School
Kenner, LA

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Administrative skills
  • Data entry
  • Listening skills
  • Verbal and written communication in English and Spanish
  • Bilingual both Spanish and English

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Receptionist

La Dental Center
01.2023 - 06.2025

Manager

Karla's Royal Cleaning
01.2020 - Current

Alfred Bonnabel High School

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