Carolina Bermudez
VANCOUVER,Washington
Summary
Dynamic operational manager with a proven track record at a cleaning company, excelling in team leadership and customer service. Enhanced client satisfaction through effective dispute resolution and communication. Skilled in time management and staff training, fostering a productive environment that consistently meets goals and deadlines.
Overview
8
8
years of professional experience
Work History
Manager Cleaning Company
Operational Manager
11.2016 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
No Degree - Buissiness
UAN
MexicoSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Documentation and reporting
- Goal setting
Hard Work is Always satisfying When is Shows
Put into practice all my experience in cleaning and make a difference and above all maintain the same quality of my performance , I know how to function in any work environment and manage people with different knowledge and skills . My job is to maintain high quality standards and form a good work good team .
Languages
English
Full Professional
Timeline
Manager Cleaning Company
Operational Manager
11.2016 - Current
No Degree - Buissiness
UAN
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