Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CAROLINA CARVAJAL

Pittsburgh,PA

Summary

Experienced bilingual (English/Spanish) Data Analyst with proven ability to interpret and analyze complex data sets using Power BI, statistical software, data mining, and predictive modeling techniques. Skilled in identifying actionable insights that drive decision-making and operational improvements. Adept at communicating technical findings to non-technical stakeholders to support strategic planning and business growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Data Analyst

Baptist Senior Family
Pittsburgh, PA
04.2025 - Current
  • Analyze and visualize HR data to optimize strategic decisions on retention, overtime and performance.
  • Develop dashboards in Power BI tracking key metrics like hiring time, turnover, and productivity analysis.
  • Collect, analyze and interpret operational, financial, and resident data identifying trends and areas for improvement.
  • Utilize payroll system data, BI tools like Power B to ensure accurate data collection and analysis.
  • Prepare reports of data results, presenting and explaining findings to senior leadership.

Candidate Experience Specialist

Siemens Group
Pittsburgh, PA
04.2024 - 09.2025
  • Coordinated interviews and onboarding processes with hiring managers and HR teams.
  • Oversaw onboarding documentation and ensured smooth HRIS data processing.
  • Managed background check procedures and candidate inquiries.
  • Maintained communication with the EDM (Employee
    Data Management) team to ensure timely data input
    into the HRIS system.
  • Collect and compile HR metrics and data from various
    sources, including HRIS, payroll outputs, surveys, exit
    interviews, and secondary research.

Human Resources Specialist

Baptist Senior Family
Pittsburgh , PA
10.2024 - 04.2025
  • Collected and analyzed HR metrics from multiple data sources.
  • Prepared reports for senior leadership on recruitment, hiring practices, and workforce trends.
  • Managed LMS Relias, ensuring training effectiveness through assessments and feedback.
  • Analyze data for trends and patterns related to
    recruitment, hiring practices, motivation, turnover, and
    compliance with employment laws.
  • Interacted with candidates, recruiters, HR, and Hiring
    Managers to assist and resolve questions/challenges
    during the recruiting and onboarding process.

Leader of Recruitment

Teleperformance
Bogota
08.2020 - 01.2022
  • Developed recruitment strategies to optimize team performance.
  • Achieved 97-110% of hiring goals, filling over 600 positions per month.
  • Supervised candidate quality control and ensured ATS compliance.
  • Hired and mentored new recruiters: onboarding, training, and presenting personal/team goals and metrics.

Airport Customer Service Agent

Avianca
Bogota
05.2018 - 10.2019
  • Assisted and guided clients in their travel experience at El Dorado International Airport in Bogotá.
  • Applied planning and prioritization skills to ensure timely boarding and flight departures.
  • Engaged with customers using communication skills problem-solving, and task management to de-escalate different customer experiences.
  • Experience with the CRM platform Amadeus.

Education

Bachelor's Degree - Psychology Distinguished Thesis

Universidad Externado de Colombia
01.2016

Skills

  • Power BI, Advanced Excel, Google Sheets
  • ATS Platforms: iCims, ADP Workforce Now, Avature
  • HRIS: ADP Workforce Now
  • LMS: Relias
  • Data Analysis & Data Cleaning
  • Microsoft Office Suite
  • Bilingual: Spanish – English
  • Data mining
  • Data storytelling
  • Data cleaning
  • MS Excel
  • Human resources analytics
  • Statistical analysis

Certification

  • Human Resources Analytics Certificate – Cornell University
  • HRCI Pro: People Analytics

Timeline

Data Analyst

Baptist Senior Family
04.2025 - Current

Human Resources Specialist

Baptist Senior Family
10.2024 - 04.2025

Candidate Experience Specialist

Siemens Group
04.2024 - 09.2025

Leader of Recruitment

Teleperformance
08.2020 - 01.2022

Airport Customer Service Agent

Avianca
05.2018 - 10.2019

Bachelor's Degree - Psychology Distinguished Thesis

Universidad Externado de Colombia

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