Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carolina Castano

Miami

Summary

Energetic and compassionate with natural ability to inspire and engage students. Possesses solid understanding of educational principles and effective classroom management techniques. Dedicated to fostering positive learning environment and making meaningful impact on student development.

Overview

8
8
years of professional experience

Work History

Assistant Teacher

SUNSHINE LEARNING MIAMI
09.2019 - 05.2023
  • Streamline the setup of essential materials to enhance class efficiency and engagement
  • Maintain accurate records of student attendance and manage class schedules to ensure smooth academic progress
  • Tailor teaching methods to meet the unique needs of students facing learning challenges, offering personalized guidance to reinforce comprehension
  • Conduct targeted instruction for smaller groups of students, providing remedial assistance and reinforcing learning concepts to foster academic growth
  • Oversee and guide students during off-site excursions and school events, ensuring their safety and promoting positive learning experiences beyond the classroom
  • Ensure classrooms are orderly, safe, and conducive to learning by tidying up and performing safety checks prior to each lesson
  • Create detailed and engaging lesson plans that align with curriculum objectives and cater to diverse learning styles, fostering a dynamic educational experience
  • Foster a welcoming and inclusive environment where students feel supported in their social and emotional development, addressing any behavioral concerns promptly and effectively

ASSISTANT TEACHER

KINGDOM ACADEMY
08.2016 - 11.2019
  • Designed and executed engaging lesson plans tailored to language arts, encompassing reading, grammar, and spelling for a diverse group of 20-25 students
  • Provided personalized instruction to foster a passion for learning, employing various teaching strategies to accommodate individual learning styles
  • Curated activities aimed at nurturing language, social, and motor skills development
  • Maintained a hygienic environment by sanitizing tables and preparing nutritious snacks for children, ensuring their well-being during the program
  • Supported students in enhancing their literacy and numeracy skills, offering guidance in reading, writing, and mathematics
  • Monitored and assisted students in completing homework assignments accurately, reinforcing academic concepts covered in class
  • Played a pivotal role in optimizing the efficiency of the after-school program, contributing innovative ideas and solutions to enhance its overall effectiveness
  • Supervised and facilitated physical activities, promoting a healthy and active lifestyle among students
  • Cultivated valuable skills in problem-solving, communication, conflict resolution, and organization through collaborative activities and interactions within the program

ADMINISTRATIVE SECRETARY

OCG & ASSOCIATES INSURANCE BROKERS, INC.
07.2017 - 01.2018
  • Perform routine administrative duties such as photocopying, faxing, ordering supplies, and maintaining office equipment
  • Manage incoming and outgoing emails, letters, and phone calls with clients, underwriters, and other stakeholders
  • Organize and maintain physical and electronic files, ensuring accuracy and confidentiality of client information
  • Input data accurately into systems and assist with basic reporting tasks as needed
  • Handle client inquiries via email and phone in a professional manner, providing information as needed
  • Address client inquiries and concerns, offering support with policy changes, billing inquiries, and general assistance
  • Provide administrative support for insurance claims, including initial documentation, follow-up inquiries, and communication with adjusters

RETAIL SALES ASSOCIATE

BABIES R US
08.2015 - 08.2017
  • Skillfully managed incoming calls, promptly addressing inquiries, taking accurate messages, and efficiently transferring calls to relevant departments or personnel
  • Demonstrated meticulous attention to detail in creating and maintaining databases, ensuring the accuracy and accessibility of crucial information
  • Provided a welcoming and professional demeanor to visitors and callers, effectively handling inquiries and guiding them to appropriate resources or individuals
  • Orchestrated appointment schedules for clients and customers with precision, showcasing strong organizational abilities and commitment to customer satisfaction
  • Delivered comprehensive support to customers, including order processing, account assistance, and prompt resolution of inquiries or complaints
  • Conducted thorough searches to retrieve essential information, utilizing diverse sources such as the Internet to fulfill customer needs promptly
  • Managed payment transactions with integrity and accuracy, handling various methods including cash, check, credit card, and vouchers, while ensuring adherence to financial protocols
  • Executed transactions seamlessly, issuing receipts, refunds, credits, and providing precise change to customers, maintaining a high standard of accountability
  • Assisted customers with product inquiries, pricing clarification, and policy understanding, fostering positive interactions and ensuring customer satisfaction
  • Proactively greeted customers upon entry, cultivating a warm and inviting atmosphere, and addressed their questions with detailed product/service knowledge, enhancing their overall experience

Education

Associate of Arts - Early Childhood Care And Education

Ashworth College
Norcross, GA
11-2025

HIGH SCHOOL DIPLOMA -

PINECREST PREPARATORY ACADEMY
Miami, FL
05.2015

Skills

  • Bilingual- Spanish and English
  • Conflict Resolution
  • Empathetic
  • Adaptability
  • Collaborative
  • Problem-solving
  • Classroom management
  • Lesson planning
  • Time management
  • Positive reinforcement
  • Conflict resolution
  • Student engagement

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Teacher

SUNSHINE LEARNING MIAMI
09.2019 - 05.2023

ADMINISTRATIVE SECRETARY

OCG & ASSOCIATES INSURANCE BROKERS, INC.
07.2017 - 01.2018

ASSISTANT TEACHER

KINGDOM ACADEMY
08.2016 - 11.2019

RETAIL SALES ASSOCIATE

BABIES R US
08.2015 - 08.2017

HIGH SCHOOL DIPLOMA -

PINECREST PREPARATORY ACADEMY

Associate of Arts - Early Childhood Care And Education

Ashworth College
Carolina Castano