Summary
Overview
Work History
Education
Skills
Timeline
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Carolina Castillo

Miami,FL

Summary

Results-driven Inventory Manager with demonstrated record of running lean departments. Successful at keeping records current and accurate. Offering 5 years of experience strengthening processes, realigning teams and overhauling structures to keep operations responsive to changing industry and company demands.

Overview

13
13
years of professional experience

Work History

Inventory Manager

Supercuts
08.2019 - 04.2024
  • Managed inventory for 13 Supercuts salon locations, overseeing the tracking and replenishing of salon products and supplies.
  • Oversaw staff to ensure diligent execution of responsibilities, verifying adherence to job requirements and maintaining standards of quality and efficiency.
  • Implemented inventory control procedures to minimize shrinkage and optimize stock levels across multiple salon outlets.
  • Conducted regular audits of salon inventory levels and reconciled discrepancies to maintain accurate records.
  • Utilized Zenoti and Supersalon software systems for inventory management, tracking stock movements, and generating reports for each salon location.
  • Provided training and guidance to salon staff on inventory procedures and best practices to ensure compliance and efficiency.
  • Implemented strategies to improve inventory turnover rates and reduce excess stock, contributing to increased profitability.
  • Maintained organized storage areas at each salon location, ensuring cleanliness and adherence to safety standards.
  • Implemented rigorous oversight measures to validate the utilization of finished products, thereby minimizing waste and promoting the efficient allocation of salon supplies to drive cost-effectiveness.

Backline Company Operations Manager

Show Rental
12.2010 - 12.2019
  • Enhanced employee productivity through effective training programs and performance evaluations.
  • Championed corporate social responsibility initiatives, enhancing the company's public image while contributing positively to the community at large.
  • Negotiated contracts with vendors, securing favorable terms that benefited the company's bottom line.
  • Improved customer satisfaction ratings by developing proactive strategies to address complaints and concerns promptly.
  • Managed scheduling of rehearsal rooms for music bands/groups, optimizing resource allocation for maximum efficiency.
  • Processed invoices and managed financial transactions with precision and timeliness.
  • Provided exceptional customer service, promptly addressing inquiries and resolving issues to ensure client satisfaction.
  • Coordinated logistical arrangements for music bands/groups, overseeing comprehensive pre-production tasks.
  • Conducted proactive follow-up communications with clients to confirm schedules and address concerns.
  • Liaised with external providers/vendors to confirm event details, ensuring seamless execution.
  • Oversaw office affairs, including inventory management, procurement, and administrative tasks.
  • Demonstrated ability to work effectively under pressure, maintaining professionalism in fast-paced environments.

Education

Bachelor of Arts - Marketing And Advertising

Instituto Universitario De Nuevas Profesiones
Caracas, Venezuela
1994

Skills

  • Decision-Making
  • Inventory Management
  • Customer Service
  • Bilingual
  • Critical Thinking
  • Time Management
  • Team Leadership
  • Proficiency in Zenoti and Supersalon Software Systems

Timeline

Inventory Manager

Supercuts
08.2019 - 04.2024

Backline Company Operations Manager

Show Rental
12.2010 - 12.2019

Bachelor of Arts - Marketing And Advertising

Instituto Universitario De Nuevas Profesiones

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Carolina Castillo