To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Student Mentor
01.2020 - Current
Mentor student in various academical subjects
Guide student on how to submit work and work independently
Assist student in areas of difficulty such as math word problems and reading comprehension
Help student stay organized in following school schedule
Encourage student to stay positive in completing tasks.
Uber
01.2019 - 01.2020
Provided excellent customer service
Assisted riders with their special needs
Accommodated special requests.
Front Desk Receptionist
SGP
01.2016 - 01.2019
Provided excellent customer service
Maintained customer payment records updated
Filed customer documents appropriately
Coordinated and managed appointments
Adjusted appointments according to clients needs
Ensured overall efficiency of office operations
Took notes of important phone call messages
Maintained playground area clean and safe for children.
Pharmacy Technician
Ralphs Pharmacy
01.2008 - 01.2015
Provided excellent customer service
Created great customer relationships by solving problems rapidly
Solved insurance and customer issues in a professional manner
Performed daily prescription audits to minimize errors
Maintained and tracked monthly inventory
Stocked and organized medications
Reviewed performance in clinical sales and developed new ideas for improvement
Number one in clinical sales including shingles vaccines
Processed and filled prescriptions
Assisted understaffed stores
Assisted pharmacist with daily store operations.
Pharmacy Technician Leader
Target Pharmacy
01.2005 - 01.2008
Provided excellent customer service
Filled and typed prescriptions
Trained new employees
Performed weekly schedules
Solved insurance issues to assist customer needs
Performed prescription audits daily to minimize errors
Maintained inventory neatly organized and updated
Ordered supplies to maintain pharmacy well stocked
Solved customer issues amicably and professionally
Hired new employees and reviewed performances
Attended monthly supervisor meetings.
Education
Bryman College
Torrance, CA
09.2005
North High School
Torrance, CA
09.2003
Skills
Exceptional Customer Service
Problem Resolution/Reasoning/Creativity
Analytical / Research
Excellent people skills
Reliable and punctual
Relationship Building
Outgoing Personality
Customer Needs Assessment
Product Sales
Sales Strategies
Professional Demeanor
Positive Customer Engagement
Interpersonal Abilities
Capability to Multitask
Strong Work Ethic
Excellent Communication Skills
Flexibility / Adaptability
Planning/Organizing
Bilingual in English and Spanish
Optimal Organizational Skills
Time Management
Attention to Detail
Teamwork and Collaboration
References
Available Upon Request
Languages
Spanish
Native or Bilingual
Timeline
Student Mentor
01.2020 - Current
Uber
01.2019 - 01.2020
Front Desk Receptionist
SGP
01.2016 - 01.2019
Pharmacy Technician
Ralphs Pharmacy
01.2008 - 01.2015
Pharmacy Technician Leader
Target Pharmacy
01.2005 - 01.2008
Bryman College
North High School
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