Carolina Chaves
Lomita,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Student Mentor
01.2020 - Current
- Mentor student in various academical subjects
- Guide student on how to submit work and work independently
- Assist student in areas of difficulty such as math word problems and reading comprehension
- Help student stay organized in following school schedule
- Encourage student to stay positive in completing tasks.
Uber
01.2019 - 01.2020
- Provided excellent customer service
- Assisted riders with their special needs
- Accommodated special requests.
Front Desk Receptionist
SGP
01.2016 - 01.2019
- Provided excellent customer service
- Maintained customer payment records updated
- Filed customer documents appropriately
- Coordinated and managed appointments
- Adjusted appointments according to clients needs
- Ensured overall efficiency of office operations
- Took notes of important phone call messages
- Maintained playground area clean and safe for children.
Pharmacy Technician
Ralphs Pharmacy
01.2008 - 01.2015
- Provided excellent customer service
- Created great customer relationships by solving problems rapidly
- Solved insurance and customer issues in a professional manner
- Performed daily prescription audits to minimize errors
- Maintained and tracked monthly inventory
- Stocked and organized medications
- Reviewed performance in clinical sales and developed new ideas for improvement
- Number one in clinical sales including shingles vaccines
- Processed and filled prescriptions
- Assisted understaffed stores
- Assisted pharmacist with daily store operations.
Pharmacy Technician Leader
Target Pharmacy
01.2005 - 01.2008
- Provided excellent customer service
- Filled and typed prescriptions
- Trained new employees
- Performed weekly schedules
- Solved insurance issues to assist customer needs
- Performed prescription audits daily to minimize errors
- Maintained inventory neatly organized and updated
- Ordered supplies to maintain pharmacy well stocked
- Solved customer issues amicably and professionally
- Hired new employees and reviewed performances
- Attended monthly supervisor meetings.
Education
Bryman College
Torrance, CA09.2005
North High School
Torrance, CA09.2003
Skills
- Exceptional Customer Service
- Problem Resolution/Reasoning/Creativity
- Analytical / Research
- Excellent people skills
- Reliable and punctual
- Relationship Building
- Outgoing Personality
- Customer Needs Assessment
- Product Sales
- Sales Strategies
- Professional Demeanor
- Positive Customer Engagement
- Interpersonal Abilities
- Capability to Multitask
- Strong Work Ethic
- Excellent Communication Skills
- Flexibility / Adaptability
- Planning/Organizing
- Bilingual in English and Spanish
- Optimal Organizational Skills
- Time Management
- Attention to Detail
- Teamwork and Collaboration
References
Available Upon Request
Languages
Spanish
Native or Bilingual
Timeline
Student Mentor
01.2020 - Current
Uber
01.2019 - 01.2020
Front Desk Receptionist
SGP
01.2016 - 01.2019
Pharmacy Technician
Ralphs Pharmacy
01.2008 - 01.2015
Pharmacy Technician Leader
Target Pharmacy
01.2005 - 01.2008
Bryman College
North High School
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