I will have to add that as a hostess the most important job is to keep the clients in good spirits while they are waiting for their table. In that regard, my experience in problem resolution will be my best asset.
I think my last work experience also helped me develop an important set of skills required for the position. I excel at communicating with clients and have the ability to think critically and remain calm in stressful situations. I am extremely enthusiastic about my job and enjoy working with people.
I created the company in 2016, making a different kind of spa where we performed facial and body treatments with handmade products, it was a natural spa, the facials were done after a skin evaluation, and we placed more personalized products prepared at that time.
Problem resolution
Management of incidents
Customer service orientation.
Ability to manage frustration
Teamwork
Empathy and ability to listen.
I was in charge of everything, from welcoming clients.
Then Covid arrived and the company went bankrupt and had to start a new business that focused on healthy foods, this business being operational to date.
I worked for a year as a real estate agent, I learned a lot and met a lot of people, this helped me a lot to do some net working, then seeing how well it went, I decided to open a company with my partner, where we had 12 more real estate agents, who They worked for us.
Provide service to the passenger, making them have the best welcome moment so they can begin their trip with us.
Solving problems that may occur on flights.
Remaining calm in the contilgences that may occur.
having the congratulations of my bosses for the good handling of the situation.
Work under pressure
Creativity
Persuasion
Collaboration
Adaptability
Time management
Analytical reasoning
Persons handling
Teamwork