Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carolina Chavez

Miami,FL

Summary

I will have to add that as a hostess the most important job is to keep the clients in good spirits while they are waiting for their table. In that regard, my experience in problem resolution will be my best asset.

I think my last work experience also helped me develop an important set of skills required for the position. I excel at communicating with clients and have the ability to think critically and remain calm in stressful situations. I am extremely enthusiastic about my job and enjoy working with people.

Overview

16
16
years of professional experience

Work History

Ylla S.A.C

Self Employer
03.2016 - 01.2023

I created the company in 2016, making a different kind of spa where we performed facial and body treatments with handmade products, it was a natural spa, the facials were done after a skin evaluation, and we placed more personalized products prepared at that time.

Problem resolution
Management of incidents
Customer service orientation.
Ability to manage frustration
Teamwork
Empathy and ability to listen.

I was in charge of everything, from welcoming clients.

Then Covid arrived and the company went bankrupt and had to start a new business that focused on healthy foods, this business being operational to date.

Real Estate Agent

Self Employed Services
02.2013 - 01.2016

I worked for a year as a real estate agent, I learned a lot and met a lot of people, this helped me a lot to do some net working, then seeing how well it went, I decided to open a company with my partner, where we had 12 more real estate agents, who They worked for us.

Latam Airlines

Counter Help
06.2007 - 06.2011

Provide service to the passenger, making them have the best welcome moment so they can begin their trip with us.
Solving problems that may occur on flights.
Remaining calm in the contilgences that may occur.
having the congratulations of my bosses for the good handling of the situation.
Work under pressure

Education

GED -

ALENIT
LIMA-PERU
12.2018

GED -

San Ignacio Del Oyola
Lima- Peru
12.2009

GED -

Cenfotur
Lima Peru
03.2005

High School Diploma -

San Jose De Tarves
Piura- Peru
12.2001

Skills

Creativity
Persuasion
Collaboration
Adaptability
Time management
Analytical reasoning
Persons handling
Teamwork

Timeline

Ylla S.A.C

Self Employer
03.2016 - 01.2023

Real Estate Agent

Self Employed Services
02.2013 - 01.2016

Latam Airlines

Counter Help
06.2007 - 06.2011

GED -

ALENIT

GED -

San Ignacio Del Oyola

GED -

Cenfotur

High School Diploma -

San Jose De Tarves
Carolina Chavez