CAROLINA CHAVEZ

-Managed a portfolio of 20 high-growth accounts with over $10M in quarterly ad spend, leveraging expert product knowledge to deliver tailored strategic recommendations.

- Held comprehensive client management, including QBR planning, performance tracking, and budget allocation, leading to 25% increase in client satisfaction and performance metrics attainment

- Spearhead strategic planning sessions, utilizing data-driven insights to identify investment opportunities and resolve inefficiencies, driving 19%+ increase in client campaign performance.

- Thrive in a high-paced environment, balancing multiple tasks with precision and collaborating effectively with cross-functional teams to meet client needs.

- Managed a book of business of over $40 million in ad spend and exceeded quarterly quotas

- Grew a book of business by 19% by building compelling narratives and data driven solutions to maximize ROI

- Partnered with cross-functional teams, sales, data science and product to deliver results against KPIs

- Developed short and long-term strategies based on seasonality, costs, and macro trends within the industry

- Prioritized client portfolio based on revenue impact, growth potential and product adoption

- Hosted client webinars across e-commerce agencies to relay industry and product best practices

- Create and sustain long-term relationships with clients ensuring their continuation with the platform as well as upsell opportunities

- Grow book of business, with 500% increase year-to-date

- Trained new hires monthly and assumed team leadership roles

- Collaborate cross-functionally with engineering and product teams at Google to devise new account acquisition and website development.

- Sell and service accounts on a chain, franchise and small business levels in both Spanish and English

- Exceeded sales quota 500% by Q1 and ranked #1 sales rep for Q2- Q3