Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Carolina Del Canto-Yingyong

Tigard,OR

Summary

Dynamic and results-driven professional with extensive experience in customer service at 99 Ranch Market and administrative management at ADF Seguridad Limitada. Proven ability to enhance operational efficiency and foster team collaboration. Skilled in staff training and adept at managing vendor relationships, ensuring compliance and confidentiality while promoting a positive work environment.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Overview

7
7
years of professional experience

Work History

Cashier

99 Ranch Market
07.2023 - Current

The cashier's job is essential in a company as it is the first contact with the customer. The tasks to be performed in the position include: processing transactions and learning codes, customer service, handling returns and monetary exchanges, balancing the cash register, maintaining cleanliness in the work area, promoting the store's loyalty programs.

Attention to detail, numerical competence, communication skills, problem-solving abilities under time constraints, and maintaining very good interpersonal skills are essential so that customers feel comfortable in the store.

Cashier

H Mart
10.2022 - 06.2023

Administrative Manager (Family Business)

ADF Seguridad Limitada
07.2018 - 09.2022
  • Oversaw daily administrative operations, ensuring efficient workflow and adherence to company policies.
  • Developed and implemented process improvements to enhance operational efficiency and reduce delays.
  • Led staff training initiatives, fostering professional development and enhancing team performance.
  • Managed vendor relationships, negotiating contracts to optimize service delivery and cost-effectiveness.
  • Coordinated project timelines, ensuring alignment with organizational goals and timely completion of tasks.
  • Analyzed departmental performance metrics, identifying areas for improvement and implementing strategic solutions.
  • Directed budget planning processes, monitoring expenditures to ensure compliance with financial guidelines.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
  • Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Improved office efficiency by implementing streamlined administrative processes and procedures.

Education

MASTER OF SECURITY -

UNIVERSIDAD BERNARDO O'HIGGINS
SANTIAGO, CHILE
12-2018

Bachelor of Science - Business Administration, Specialization Finance

INACAP UNIVERSIDAD TECNOLOGICA DE CHILE
SANTIAGO. CHILE
08-2014

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Customer relations
  • Written and verbal communication
  • Staff training

Accomplishments

    Complete English courses in PCC, and study for childcare, with all its certifications

Languages

Spanish
Native or Bilingual

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music
  • Reading
  • I enjoy cooking for friends and family gatherings

Timeline

Cashier

99 Ranch Market
07.2023 - Current

Cashier

H Mart
10.2022 - 06.2023

Administrative Manager (Family Business)

ADF Seguridad Limitada
07.2018 - 09.2022

MASTER OF SECURITY -

UNIVERSIDAD BERNARDO O'HIGGINS

Bachelor of Science - Business Administration, Specialization Finance

INACAP UNIVERSIDAD TECNOLOGICA DE CHILE