Carolina De Leon
Cedar Rapids,IA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Administrative Support Assistant 2
State of Iowa
10.2025 - Current
- Produced and maintained various court fillings.
- Ensured accuracy and proper formatting on legal documents.
- Operated and monitored computerized information systems relating to client court documents.
- Safeguarded client confidentiality by adhering to strict privacy policies during document handling, communications, and data storage procedures.
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Ensured accurate record-keeping with diligent data entry and database management.
- Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
- Provided exceptional customer service by addressing inquiries promptly and professionally, nurturing positive client relationships.
Billing and Procurement Specialist
Melanie Olson Design Group
03.2021 - 07.2025
- Assisted in processing and managing billing statements for clients, ensuring accuracy and timely delivery.
- Maintained organized billing files and documentation, adhering to company policies and procedures.
- Communicated effectively with clients regarding billing issues, payments terms, and account status.
- Supported the preparation of monthly financial reports by compiling billing data and metrics.
- Researched invoicing issues, contracts, vendors and service providers resolving discrepancies.
- Created and maintained databases and spreadsheets to support cost analysis and reporting efforts.
- Processed W-9's and verified 1099 compliance, completed payroll and maintained employee benefit changes.
- Accurately processed invoices and payments, understanding the importance of confidentiality and adhering to company guidelines.
IT Project Specialist/Engr Project Assistant
Rockwell Collins
03.2015 - 08.2020
- Coordinated engineering support between Finance & Engineering.
- Updated and maintained data from various databases/tools.
- Led Risk & Opportunity reviews between Project Manager and Tech Project Manager.
- Worked in different areas of engineering with both products and programs.
- Assisted with resource allocation and updated staffing allocation.
- Processed month end guidance and recommendations during Financial reviews.
- Managed engineering support between the Development Teams and Operations.
- Assisted in budget tracking and resource allocation for various projects to optimize expenditures.
- Acted as a liaison between project teams and clients, fostering positive relationships through clear communication channels.
- Facilitated change management processes by effectively communicating updates to all affected parties.
Executive Administrative Assistant
Pearson Educational Measurement
01.2011 - 03.2015
- Provided clerical, scheduling, travel and report generation assistance to 8 member senior executive team.
- Prepared and edited correspondence, presentations and reports for executive level meetings.
- Facilitated training and onboarding for incoming office staff.
- Assisted with special projects of varying degrees of complexity.
- Developed employee survey in order to provide insights for management decisions for improvements.
Administrative Assistant
Aerotek
09.2008 - 12.2010
- Documented procedures to streamline processes and workflow.
- Entered and maintained accurate data into company databases.
- Developed templates and standardized processes for efficiencies.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Bachelor of Science - Business Management
Mount Mercy University
Cedar Rapids, Iowa 2013
Skills
- Process documentation
- Database management
- Account reconciliation
- Invoicing proficiency
- Multitasking and organization
- Dispute resolution
- Purchase order creation
- Purchasing
- Product tracking
- Vendor relations
- Project management
- Project coordination
Languages
Spanish
Native or Bilingual
Timeline
Administrative Support Assistant 2
State of Iowa
10.2025 - Current
Billing and Procurement Specialist
Melanie Olson Design Group
03.2021 - 07.2025
IT Project Specialist/Engr Project Assistant
Rockwell Collins
03.2015 - 08.2020
Executive Administrative Assistant
Pearson Educational Measurement
01.2011 - 03.2015
Administrative Assistant
Aerotek
09.2008 - 12.2010
Bachelor of Science - Business Management
Mount Mercy University