Carolina Do Coutto Silveira
Miami,FL
Summary
Experienced Business Immigration Analyst with a proven track record in case preparation and regulatory compliance. Skilled in data organization and client communication, consistently meeting deadlines to support complex immigration cases.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Senior Business Immigration Analyst
Fragomen
Miami, Florida
01.2026 - Current
- Developed knowledge of the firm, various immigration case types, and client processes.
- Performed tasks related to case preparation and the filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing.
- Communicated with foreign nationals and client contacts under supervisor guidance, providing clear and timely responses regarding case status and general inquiries.
- Met assigned deadlines in accordance with Service Level Agreements (SLAs) and communicated case progress, status updates, and escalations to supervisors.
- Compiled and summarized data in case management systems to provide actionable insights for clients, managers, and team members.
- Supported achievement of team and individual productivity goals through effective collaboration and task management.
- Demonstrated flexibility, initiative, and adaptability in a fast-paced environment.
- Ensured compliance with firm standards and policies, mitigating risk and enhancing regulatory and operational integrity.
Business Immigration Analyst
Fragomen
Miami, Florida
10.2024 - 01.2026
- Assisted in the preparation and filing of immigration petitions by gathering supporting documents, reviewing records, and drafting case materials.
- Coordinated with foreign nationals, attorneys, and client contacts to obtain required information and provide updates on case progress.
- Prioritized multiple deadlines to ensure timely completion of cases in accordance with Service Level Agreements (SLAs).
- Maintained accuracy and attention to detail across assigned matters, ensuring high standards in team performance.
- Followed established firm policies, data privacy standards, and client-specific procedures to ensure compliance and minimize risk.
- Compiled and organized case information within case management systems to enhance reporting and streamline workflow.
- Built foundational knowledge of U.S. immigration case types, firm operations, and client processes while supporting high-volume casework.
- Adapted to changing business needs by taking on new responsibilities to support team objectives.
Legal Intern
The Law Office of Corey I. Cohen & Associates
Orlando, Florida
11.2023 - 12.2023
- Prepared concise case summaries and detailed notes, aiding attorneys in legal research and case strategy development.
- Reviewed and organized case files and legal documentation, enhancing efficiency in case preparation.
- Supported multiple attorneys, effectively managing competing priorities and demonstrating strong organizational skills.
Cashier
Kate Spade
Orlando, Florida
12.2022 - 02.2023
- Delivered exceptional customer service by addressing needs, resolving inquiries, and fostering a positive shopping experience.
- Processed cash and electronic transactions accurately, ensuring compliance with company procedures and enhancing transaction efficiency.
- Assisted English- and Portuguese-speaking customers, facilitating effective communication and improving customer satisfaction.
Social Media Intern
Omeuchip
Orlando, Florida
01.2021 - 12.2021
- Created and managed social media content to enhance audience engagement and reinforce brand presence.
- Provided customer support via social media platforms, promptly responding to inquiries and fostering customer engagement.
- Analyzed marketing strategies and evaluated campaign performance, contributing to achievement of business objectives.
Education
Bachelor of Science - Criminal Justice
University of Central Florida
Orlando, FL05-2024
Associate of Arts - Business Administration
Valencia College
Orlando, FL08-2019
Skills
- Case preparation
- Document preparation
- Case management
- Case metrics reporting
- Regulatory compliance
- Visa strategy development
- Client relations
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Limited
Certification
- Paralegal Program - FIU
Timeline
Senior Business Immigration Analyst
Fragomen
01.2026 - Current
Business Immigration Analyst
Fragomen
10.2024 - 01.2026
Legal Intern
The Law Office of Corey I. Cohen & Associates
11.2023 - 12.2023
Cashier
Kate Spade
12.2022 - 02.2023
Social Media Intern
Omeuchip
01.2021 - 12.2021
Bachelor of Science - Criminal Justice
University of Central Florida
Associate of Arts - Business Administration
Valencia College