CAROLINA EDWARDS
Rocky Mount
Summary
Detail-oriented Operator with proven success in maintaining quality control and driving cost savings. Highly reliable professional who consistently demonstrates integrity and sound judgment. Excellent strategic planning, project management, process improvement and cost containment abilities. Well organized with positive time management habits, completing projects in a timely and accurate manner.
Overview
18
18
years of professional experience
Work History
Mortgage Underwriter
PNC Bank
Cleveland
05.2021 - Current
- Use judgment to identify risk and mitigate by analyzing credit, collateral strength, and financial worthiness of loans/applicants.
- Located and suggested loan packages that met client needs and priorities.
- Verified client financial information to determine creditworthiness and loan eligibility.
- Developed loan contracts and explained contract terms to clients.
- Identified tailored solutions for customers with credit challenges to facilitate loan approval.
- Reviewed loan agreements for completeness and compliance with applicable policies, ensuring risk mitigation.
- Prepared detailed reports for customers with delinquent accounts to guide resolution and repayment strategies.
- Continuously improved underwriting processes through feedback and identification of efficiency gains.
- Analyzed property appraisals to ensure value and condition meet loan requirements.
- Ensured loans met all underwriting guidelines for government-sponsored entities (GSEs) such as Fannie Mae and Freddie Mac.
- Collaborated with loan originators and processors to obtain necessary documentation for underwriting process.
- Performed detailed asset analysis to prevent fraud and verify sources of funds for closing.
- Provided support and guidance to junior underwriters and other team members.
- Calculated debt-to-income ratios to assess borrowers' ability to repay loans.
- Maintained up-to-date knowledge of changing lending regulations and guidelines.
- Managed loan pipeline to ensure timely processing and adherence to deadlines.
- Interpreted complex financial statements and tax returns to assess borrowers' financial stability.
- Review customer's credit report, income documents, homeowner's insurance, real estate services, and any other documents provided from applicant or vendor to determine if I can proceed with loan request.
- Gathered information from internal and external parties to resolve inconsistencies and request missing documentation.
- Use internal policies/procedures to eliminate risk to bank and customer.
- Make recommendations on credit decisions based on customer's credit creditworthiness, relationship to the bank and collateral.
- Stayed abreast of lending regulations, industry trends and market rates.
- Conducted thorough reviews of self-employed applicants' income to ascertain sustainable earnings for loan repayment.
- Evaluated borrower's financial information, including credit history, income, and assets to determine loan viability.
Verifier of Income for Underwriter Analyst II
PNC BANK (VOI)
Cleveland
08.2014 - 05.2021
- Verified income for refinancing, home improvement, and debt consolidation HIELS and HELOCs to ensure compliance for underwriter.
- Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
- Reviewed documents for accuracy and compliance with company standards.
- Checked documentation for coding accuracy, identifying errors and implementing necessary revisions.
- Rechecked loan statuses to identify and resolve missing customer documentation.
- Send notification to customer of incomplete loan applications and ordering service for collateral properties.
- Conducted follow-ups with insurance companies to expedite verification processes.
- Collaborated with team members to ensure timely completion of verification tasks.
- Managed multiple concurrent objectives, projects, and activities, prioritizing effectively.
- Met with supervisor daily to submit completed assignments and discuss progress.
- I used PNC systems to obtain employment for customer.
- Utilized Lexis Nexis to conduct thorough research and information retrieval.
Quality Submitter/Skip Tracer/Batcher
RBC
rocky mount
03.2012 - 08.2014
- Utilized skip tracing software to gather information on debtors' whereabouts.
- Utilized internet databases and phone tools to successfully locate customers for account resolution.
- Submitted offsets for review after ensuring compliance with guidelines.
- Compiled report on offsetting past due accounts with the bank to aid in recovery efforts.
Mortgage/DDA Collections Specialist II
RBC
rocky mount
07.2008 - 03.2011
- Analyzed accounts and established payment arrangements to prevent foreclosures.
- Identified and resolved daily payment rejection issues to enhance processing accuracy.
- Maintained and assigned daily queue for retail, equity credit lines, and mortgage accounts to optimize workflow.
Education
High School Diploma -
Rocky Mount Senior High
Rocky Mount, NC05-1998
Skills
- Loan processing
- Underwriting guidelines
- Credit analysis
- Risk assessment
- Compliance verification
- Regulatory knowledge
- LTV calculations
- Income verification
- Debt-to-income ratios
- Appraisal review
- Credit file updating
- Financial reporting
- Attention to detail
- Time management
- Problem solving
- Residential loans
Timeline
Mortgage Underwriter
PNC Bank
05.2021 - Current
Verifier of Income for Underwriter Analyst II
PNC BANK (VOI)
08.2014 - 05.2021
Quality Submitter/Skip Tracer/Batcher
RBC
03.2012 - 08.2014
Mortgage/DDA Collections Specialist II
RBC
07.2008 - 03.2011
High School Diploma -
Rocky Mount Senior High