CAROLINA GIORFFINO
Charlotte,USA
Summary
Motivated and detail-oriented Paralegal with extensive experience in immigration law, legal document preparation, and client support. Skilled in managing case files and facilitating communication between clients and attorneys to ensure efficient legal processes. Recognized for strong organizational abilities and a proactive approach to problem-solving. Seeking to expand career beyond traditional paralegal responsibilities, focusing on new challenges, gaining additional expertise, and contributing to broader goals of a dynamic legal team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Immigration and Family Law Paralegal
The Fogle Law Firm, LLC
11.2023 - Current
- Provide comprehensive administrative support to attorneys in both immigration and family law matters
- Manage client communications, including answering calls, taking detailed notes, and following up on client inquiries
- Prepare consular processing applications, Requests for Evidence (RFEs), and non-immigrant visa petitions
- Conduct legal research and analyze decisions from the Immigration and Nationality Act (INA), Attorney General (AG), Board of Immigration Appeals (BIA), and Executive Office for Immigration Review (EOIR)
- Draft legal documents, including motions, affidavits, pleadings, correspondence, and research summaries, to ensure clear communication between clients and attorneys
- Interview clients and prepare them for USCIS interviews, court hearings, and custody hearings
- Conduct legal research and provide detailed case law summaries to support case strategy
- Oversee client payments and assist with training and mentoring new paralegals
- Communicate with clients via phone and email regarding required supporting documents and forms
- Adapt team priorities to meet client needs and business objectives
- Maintain strict confidentiality of client and attorney information
- Assist attorneys in drafting custody motions, and responses in family law cases, helping clients navigate complex custody request and ensuring legal documents are properly filed
Immigration and Family Law Paralegal
The Law Office of Theodore A. Maloney
04.2023 - 11.2023
- Filed and drafted pleadings and motions with Immigration Court and managed e-service submissions.
- Provided administrative support to attorneys and senior paralegals, ensuring efficient daily operations and case management.
- Scanned, saved, and organized documents in clients' files, maintaining an up-to-date and accurate record-keeping system.
- Conducted client fingerprinting and processed criminal background checks through the FBI.
- Assisted with trial preparation by interviewing clients, translating for non-English speakers, and collecting documentation required by attorneys.
- Prepared regular custody, emergency custody, and divorce cases, ensuring that all necessary legal filings were completed on time.
- Maintained and updated case data in Clio Manage and Clio Grow, performing a variety of administrative tasks to ensure smooth case progression.
- Translated legal documents and provided interpretation services during court proceedings as needed.
- Organized client calendars, prepared mailings, and handled a high volume of phone inquiries to support day-to-day operations.
- Responded to court deadlines from both immigration and family court, ensuring that all filings were submitted promptly.
- Managed attorneys’ calendars, met with clients for initial filings, and responded to client correspondence in a timely manner.
Legal Assistant
Catholic Charities of South Carolina
04.2021 - 04.2023
- Case Management & Organization: Managed client cases by creating and organizing case files, monitoring attorney calendars, meeting deadlines, documenting case actions, and updating case statuses in coordination with attorneys.
- Client Communication: Maintained regular contact with clients, ensuring they were kept informed of case progress, changes in status, and next steps in their immigration proceedings.
- Application Assistance: Assisted clients in completing immigration applications accurately and efficiently, ensuring timely submission and improved review and disposition timelines.
- Document Translation: Translated essential legal documents such as Birth Certificates, Divorce Certificates, and other supporting evidence in both Spanish and English. Provided accurate and culturally-sensitive translations for complex immigration matters.
- Financial Management: Processed client payments, handled all aspects of financial transactions, and maintained accurate records of payments and balances.
- Reporting & Administration: Prepared monthly income and donation reports for the office, ensuring financial records were accurate and up-to-date.
- Scheduling & Coordination: Managed the attorney's schedule, ensuring timely client service delivery, and supported office efficiency to promote overall growth and success.
- Document Filing & Organization: Organized and filed immigration documents and forms, ensuring compliance with legal standards and deadlines.
- Translations & Interpretation: Performed in-person translations and interpretations between Spanish-speaking clients and attorneys during consultations and court proceedings.
- Client Support & Documentation: Prepared and provided clients with the necessary forms, questionnaires, checklists, and instructions for the proper completion of required documents, ensuring accuracy and completeness.
Administrative Coordinator
C&G Imports
09.2018 - 03.2021
- Correspondence Management: Assisted with all incoming and outgoing mail and other necessary correspondence, ensuring timely delivery and accuracy of legal documents and communications.
- Confidential Document Management: Updated, organized, and safeguarded confidential documents, maintaining the security of office records and files in compliance with legal and company standards.
- Database Maintenance: Managed and maintained client databases and contact lists, ensuring that important contact information remained accurate and up to date for efficient case management.
- Phone and Visitor Reception: Answered a multi-line phone system, routed calls, delivered messages to staff, and greeted visitors, providing a professional and welcoming experience.
- Reporting & Account Management: Updated and maintained financial and operational reports, managed accounts, and generated regular reports for the company database to track key metrics and progress.
- Filing System Management: Oversaw both electronic and paper-based filing systems, ensuring that all essential documents were easily accessible, organized, and in compliance with office protocols.
- Meeting & Appointment Coordination: Coordinated and scheduled meetings and appointments, ensuring smooth daily operations and helping to keep the organization running efficiently.
Education
High School Diploma -
Santo Domingo De Guzman
01.2015
Skills
- Legal Research
- Case File Preparation
- Project Management
- Proficiency in MS Office
- Case Management
- Bilingual
- Client Support
- Multitasking
- Team Oriented
- Project Organization
- Independent Projects
- Client Relations Skills
- Case Support
Additionalinformation - Competencies
- Proficient in legal software tools including Clio Grow/Manage, Docketwise, and New Org.
- Bilingual in English and Spanish
Certification
- Certified Notary Public in Mecklenburg County, NC
Languages
Spanish
Native or Bilingual
English
Full Professional
Italian
Limited Working
Timeline
Immigration and Family Law Paralegal
The Fogle Law Firm, LLC
11.2023 - Current
Immigration and Family Law Paralegal
The Law Office of Theodore A. Maloney
04.2023 - 11.2023
Legal Assistant
Catholic Charities of South Carolina
04.2021 - 04.2023
Administrative Coordinator
C&G Imports
09.2018 - 03.2021
- Certified Notary Public in Mecklenburg County, NC
High School Diploma -
Santo Domingo De Guzman
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