Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carolina Gutierrez

Fort Worth,TX

Summary

Bilingual and dedicated customer service professional with over 5 years of experience in retail, childcare, and sales environments. Proven ability to lead teams, resolve problems efficiently, and coordinate engaging events. Known for excellent communication, organizational skills, and a passion for delivering exceptional service.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Child Center Supervisor

Life Time Fitness
10.2021 - Current
  • Promoted to supervisor within 6 months of employment based on performance and leadership
  • Coordinate daily activities and special events for children aged 3 months to 12 years
  • Oversee team operations, ensuring safe, engaging environments for all children
  • Manage inventory and supplies, ensuring readiness for all classes and activities
  • Support staff by assigning tasks and ensuring completion of responsibilities
  • Provide Spanish/English translation and support for parents and staff as needed

Cashier Assistant & Stocker

Costco Wholesale Corporation
11.2020 - 02.2021
  • Assisted members with grocery packing and checkout process with excellent service
  • Provided Spanish translation at the membership desk for customer support
  • Led merchandising projects in apparel, ensuring visually appealing displays
  • Maintained cleanliness and order of shopping carts and high-traffic areas

Sales Clerk & Cashier

Metro by T-Mobile
01.2020 - 11.2020
  • Sold phones and customized cell phone plans based on customer needs
  • Resolved customer issues with devices and services quickly and effectively
  • Maintained product displays and organized store to promote customer engagement

Cashier & Stocker

It’s Dollar Time
01.2019 - 12.2019
  • Operated as both cashier and stocker, managing seasonal product displays
  • Contributed creative ideas for product organization and in-store presentation
  • Assisted customers with locating products and provided friendly service

Education

Associate of Arts -

Tarrant County College
05-2025

High School Diploma - undefined

Fossil Ridge High School
Fort Worth, TX
05.2020

Skills

  • Bilingual: English and Spanish
  • Customer Service Excellence
  • Problem Solving & Conflict Resolution
  • Event Coordination & Planning
  • Inventory & Stock Management
  • Team Supervision & Training
  • Effective Communication
  • Organizational Leadership

Certification

  • First Aid / CPR / AED Certified
  • Texas Food Handler Certification

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Child Center Supervisor

Life Time Fitness
10.2021 - Current

Cashier Assistant & Stocker

Costco Wholesale Corporation
11.2020 - 02.2021

Sales Clerk & Cashier

Metro by T-Mobile
01.2020 - 11.2020

Cashier & Stocker

It’s Dollar Time
01.2019 - 12.2019

High School Diploma - undefined

Fossil Ridge High School

Associate of Arts -

Tarrant County College

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