CAROLINA HERÉDIA

Overall:

• Monitored project progress, identified risks and took corrective action as needed.
• Maintained open communication by presenting regular updates on project status to customers.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.
• Reported regularly to managers on project budget, progress and technical problems.
• Developed and implemented project plans and budgets to ensure successful execution.

People & Organization:

• Crafted engaging content for Novo Nordisk's various platforms, connecting with everyone from team members to the Board of Directors.
• Led a pivotal project to revamp the company-wide Sharepoint platform, enhancing its content and structure.
• Provided unwavering support for Novo Nordisk's centennial anniversary campaign, both internally and externally.
• Assisted in the "Circular for Zero" internal campaign, actively contributing to the company's sustainability goals.
• Played a vital role in the Diversity & Inclusion Committee.

Public & Governmental Affairs:

• Coordinated communications across various departments, including Human Resources and Public & Governmental Affairs.
• Worked on the "Recalibrate the Balance" project in the obesity area, involving meetings with parliament, recommendations, and draft resolutions.
• Engaged in diabetes PRR, facilitating diagnosis and stakeholder meetings, shaping the company's public image.
• Managed the Issues Management Team's weekly meetings, driving strategic planning.
• Monitored media coverage, supply issues, events, and social media activities.

Patient Engagement:

• Cultivated relationships with APDP, Portugal's leading diabetes association.
• Collaborated closely with multiple associations to incorporate the patient's perspective into company projects.

Sustainability (Social):

• Contributed to Novo Nordisk's mission to combat diabetes, focusing on access, innovation, and prevention.
• Actively participated in projects like childhood obesity prevention and "Cities Changing Diabetes Lisbon," aiming to reduce obesity prevalence.
• Fostered relationships with key partners, including Câmara Municipal de Lisboa and Nova Medical School.

Sustainability (Environmental):

• Played a pivotal role in the "Circular for Zero Project," a comprehensive environmental management plan to achieve zero emissions by 2045.
• Strengthened ties with GRACE, an association of responsible companies.
• Promoted employee literacy initiatives to enhance environmental awareness.

• Designed and executed impactful digital strategies and events, reaching a broad audience on social media.
• Nurtured strong relationships with artistic partners, fostering brand awareness and securing partnerships.
• Oversaw project execution with a network of 20 artists, achieving short and long-term goals.
• Developed sales plans and secured sponsorships, generating 8000€ in net investments.
• Planned, designed, and scheduled phases for large projects.
• Monitored project performance to identify areas of improvement and make adjustments.

• Spearheaded mid-to-top level recruitment, assessments, and HR consulting with a focus on finding the right fit for high-level positions.
• Developed supporting documents to communicate ideas effectively.
• Supported the implementation of recommendations and solutions.
• Maintained client relationships and assisted senior consultants in various tasks.
• Contributed to proposal development across diverse sectors and positions.
• Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
• Implemented practices and procedures to reduce expenditures and increase savings.

• Assisted the Community Manager in administrative and operational tasks.
• Orchestrated social and corporate events.
• Managed supplier and partner teams.
• Conducted commercial visits, offering customized solutions and onboarding support.
• Communicated effectively with all different personalities and people in various job positions by being courteous, enthusiastic and offering clear feedback.
• Developed short- and long term community development strategies to draw businesses and consumers to rural areas.
• Conducted online and in person research to identify community development opportunities.

• Managed customer service and client satisfaction at over 500 events.
• Developed strong time management and problem-solving skills by overseeing event organization.

• Conducted market research to identify innovative solutions for communication challenges faced by 20+ companies.
• Ran a successful campaign for Poke House, resulting in a 120% increase in revenue and a 200% increase in CTR.
• Analyzed engagement metrics and recommended adjustments to marketing strategies.
• Helped with planning and hosting of marketing events.
• Assisted in creating written, video and image content for marketing channels.
• Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
• Scheduled social media postings to advertise products and generate site traffic.
• Collaborated with team members to help expand marketing channels.