Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

CAROLINA HERÉDIA

Lisbon,Portugal

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

People & Organization, Public Affairs, Communication & Sustainability Intern

NOVO NORDISK
12.2022 - Current

Overall:

  • Monitored project progress, identified risks and took corrective action as needed.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Developed and implemented project plans and budgets to ensure successful execution.


People & Organization:

  • Crafted engaging content for Novo Nordisk's various platforms, connecting with everyone from team members to the Board of Directors.
  • Led a pivotal project to revamp the company-wide Sharepoint platform, enhancing its content and structure.
  • Provided unwavering support for Novo Nordisk's centennial anniversary campaign, both internally and externally.
  • Assisted in the "Circular for Zero" internal campaign, actively contributing to the company's sustainability goals.
  • Played a vital role in the Diversity & Inclusion Committee.


Public & Governmental Affairs:

  • Coordinated communications across various departments, including Human Resources and Public & Governmental Affairs.
  • Worked on the "Recalibrate the Balance" project in the obesity area, involving meetings with parliament, recommendations, and draft resolutions.
  • Engaged in diabetes PRR, facilitating diagnosis and stakeholder meetings, shaping the company's public image.
  • Managed the Issues Management Team's weekly meetings, driving strategic planning.
  • Monitored media coverage, supply issues, events, and social media activities.


Patient Engagement:

  • Cultivated relationships with APDP, Portugal's leading diabetes association.
  • Collaborated closely with multiple associations to incorporate the patient's perspective into company projects.


Sustainability (Social):

  • Contributed to Novo Nordisk's mission to combat diabetes, focusing on access, innovation, and prevention.
  • Actively participated in projects like childhood obesity prevention and "Cities Changing Diabetes Lisbon," aiming to reduce obesity prevalence.
  • Fostered relationships with key partners, including Câmara Municipal de Lisboa and Nova Medical School.


Sustainability (Environmental):

  • Played a pivotal role in the "Circular for Zero Project," a comprehensive environmental management plan to achieve zero emissions by 2045.
  • Strengthened ties with GRACE, an association of responsible companies.
  • Promoted employee literacy initiatives to enhance environmental awareness.

Project Manager

&CO CREATIVE HUB
08.2021 - 12.2022
  • Designed and executed impactful digital strategies and events, reaching a broad audience on social media.
  • Nurtured strong relationships with artistic partners, fostering brand awareness and securing partnerships.
  • Oversaw project execution with a network of 20 artists, achieving short and long-term goals.
  • Developed sales plans and secured sponsorships, generating 8000€ in net investments.
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.

Junior Consultant

TRANSEARCH | OBSERVA TALENTO
09.2022 - 12.2022
  • Spearheaded mid-to-top level recruitment, assessments, and HR consulting with a focus on finding the right fit for high-level positions.
  • Developed supporting documents to communicate ideas effectively.
  • Supported the implementation of recommendations and solutions.
  • Maintained client relationships and assisted senior consultants in various tasks.
  • Contributed to proposal development across diverse sectors and positions.
  • Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
  • Implemented practices and procedures to reduce expenditures and increase savings.

Community & Business Development Assistant

LACS - Communitivity of Creators
06.2022 - 08.2022
  • Assisted the Community Manager in administrative and operational tasks.
  • Orchestrated social and corporate events.
  • Managed supplier and partner teams.
  • Conducted commercial visits, offering customized solutions and onboarding support.
  • Communicated effectively with all different personalities and people in various job positions by being courteous, enthusiastic and offering clear feedback.
  • Developed short- and long term community development strategies to draw businesses and consumers to rural areas.
  • Conducted online and in person research to identify community development opportunities.

Sales Assistant

LUISA SANTOS
09.2016 - 05.2022
  • Managed customer service and client satisfaction at over 500 events.
  • Developed strong time management and problem-solving skills by overseeing event organization.

Marketing intern

9 - CREATIVE CONNECTED COMMUNICATION
05.2021 - 08.2021
  • Conducted market research to identify innovative solutions for communication challenges faced by 20+ companies.
  • Ran a successful campaign for Poke House, resulting in a 120% increase in revenue and a 200% increase in CTR.
  • Analyzed engagement metrics and recommended adjustments to marketing strategies.
  • Helped with planning and hosting of marketing events.
  • Assisted in creating written, video and image content for marketing channels.
  • Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
  • Scheduled social media postings to advertise products and generate site traffic.
  • Collaborated with team members to help expand marketing channels.

Education

Professional course in Textile Arts -

António Arroio Artistic School

Bachelor's Degree in Communication Sciences - Communication

IADE Creative University
Lisboa
05.2022

Skills

  • Analytical and Critical Thinking
  • Conflict Resolution
  • Verbal Communication
  • Flexible and Adaptable
  • Critical Thinking
  • Organization and Time Management

Timeline

People & Organization, Public Affairs, Communication & Sustainability Intern

NOVO NORDISK
12.2022 - Current

Junior Consultant

TRANSEARCH | OBSERVA TALENTO
09.2022 - 12.2022

Community & Business Development Assistant

LACS - Communitivity of Creators
06.2022 - 08.2022

Project Manager

&CO CREATIVE HUB
08.2021 - 12.2022

Marketing intern

9 - CREATIVE CONNECTED COMMUNICATION
05.2021 - 08.2021

Sales Assistant

LUISA SANTOS
09.2016 - 05.2022

Professional course in Textile Arts -

António Arroio Artistic School

Bachelor's Degree in Communication Sciences - Communication

IADE Creative University
CAROLINA HERÉDIA