Carolina Herrera
Dallas,TX
Summary
Dynamic and Compassionate Registered Nurse with a proven track record in delivering comprehensive patient care within outpatient settings. Adept at building trusting relationships with diverse patient populations to enhance health outcomes. Demonstrates exceptional coordination skills with healthcare teams to optimize patient care delivery. Driven by an entrepreneurial spirit, I am the founder of a successful yoga and mindfulness platform, where I integrate holistic wellness practices to promote overall well-being.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Nurse Case Management Lead Advisor
CIGNA
11.2011 - Current
- As a skilled virtual and telephonic health coach, I specialize in helping clients achieve their health-related goals, such as exercise, nutrition, weight management, smoking cessation, stress reduction, and chronic condition management.
- By utilizing the latest research on behavior change, I empower my clients to overcome barriers and work with other healthcare providers to achieve lasting results.
- My empathetic and flexible leadership style, combined with my strategic problem-solving skills, allows me to excel in fast-paced environments and manage multiple projects simultaneously.
- I actively participate in service redesign projects that enhance customer engagement, improve value, and reduce costs.
- Additionally, I have led initiatives to improve the multicultural customer experience and provided disease-specific training to staff as needed.
- I build trust with both internal and external matrix providers, promoting our programs and engaging our customers through effective communication.
- I collaborate with online marketing teams and community agencies to promote health promotion initiatives, and I have implemented successful program strategies that effectively serve our bilingual population.
- Overall, my dedication to improving customer engagement and providing high-quality service has allowed me to achieve exceptional results as a health coach.
Faith Community Nurse
HealthEast Care System
05.2009 - 05.2010
- As the lead responsible for the research database, record keeping, and program implementation for the Hispanic community, I have excelled in my role as a clinical liaison for health promotion and disease prevention programs.
- In addition, I have taken the lead on patient education initiatives for diabetes, nutrition, exercise, and overall health management.
- My dedication to promoting the health and well-being of the Hispanic community is evident in my ability to secure funds to develop and train 'promotoras' to better serve the needs of this population.
- Through effective communication and collaboration with stakeholders, I have successfully implemented programs that have improved health outcomes for this community.
- Overall, my skills in project management, data analysis, and program implementation have allowed me to make a significant impact on the organization's health promotion and disease prevention efforts.
Women's RN Coordinator
West Side Community Clinic
05.2008 - 05.2009
- As a supervisor of clinical staff and the administrator for the state-funded Sage Plus Program, I have demonstrated exceptional skills in program implementation and customer engagement.
- My leadership and expertise have enabled me to successfully launch the Sage Plus health and wellness program, achieving an impressive 95% customer engagement rate.
- My ability to effectively manage clinical staff and collaborate with stakeholders has been instrumental in the program's success.
- Through my dedication to excellence, I have developed and implemented effective strategies that promote customer engagement, resulting in improved health outcomes for program participants.
- Overall, my experience in program administration and clinical supervision, coupled with my proven track record of program implementation success, make me an ideal candidate for roles that require exceptional leadership and organizational skills.
Education
Master of Science - Health Care Administration
Capella University
Bachelor of Science - Nursing
Metropolitan State University
Saint Paul, MNSkills
- Nursing staff development
- Discharge coordination
- Medication and IV administration
- Care plan implementation
- Health promotion
- Patient care and education
- Compassionate care
- RN case management
- Workflow and patient management
- Family education
- Nursing plan development
- Licensed by Texas nursing board
- Diabetes management
- Community health
- Mental health care
- Licensed RN
- Healthcare ethics
- Disease prevention
- Clinical documentation
Accomplishments
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Supervision - Headed onboarding process for new nursing staff.
Certification
- Faith Community Nurse Training.
- Certified Mental Health First Responder.
Who is Who in America, Top Health Coach 2024 Top Industry Professionals.
Carolina, a distinguished Registered Nurse and entrepreneur, has been recognized in the 77th Edition of "Who’s Who in America" for her exceptional contributions to healthcare and holistic wellness. In 2024, she was honored with the Top Health Coach Industry Professional Award, celebrating her innovative approach in integrating nursing expertise with her successful yoga and mindfulness platform. Carolina's dedication to improving patient outcomes and promoting overall well-being continues to inspire and impact the health and wellness community.
Languages
Spanish
Full Professional
Interests
- Mindfulness Practices
- Yoga
- Passionate about balancing physical health with mental and emotional wellness
- Regularly practice mindfulness and meditation for overall wellness
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Timeline
Nurse Case Management Lead Advisor
CIGNA
11.2011 - Current
Faith Community Nurse
HealthEast Care System
05.2009 - 05.2010
Women's RN Coordinator
West Side Community Clinic
05.2008 - 05.2009
Master of Science - Health Care Administration
Capella University
Bachelor of Science - Nursing
Metropolitan State University
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