MARIA FERNANDA ALVAREZ

• Served as Administrative Manager for a dealership. Duties included scheduling, mailing list maintenance, data entry, report writing, prioritization for budgeting, outside vendor management, customer service, inventory preparation. Managed and organized vehicle expense records through accurate data entry and filing.

• Data entry and record filing of vehicles.

• Processing weekly, semi-monthly, and monthly payroll, and issuing paychecks and/or direct deposit payments

• Processing Retail / Wholesale Vehicle Deals

• Completing Floor Plan Pay Offs for Car Deals

• Controls all posted documents, additions, and changes to inventory.

• Processing weekly reports

• Issuing paychecks for venders

• Route Title Work for Processing- out of state titling ensure that all the DMV paperwork is correct and processed

• Reconciling Schedules / Processing Funding Notices

• Provide Administrative Support to Management

• Light filing of folders and paperwork

• Serves as a member of the senior management team; collaborates to set strategy for the store and provides vision, direction, and motivation to the team.

• Implements both company and store initiatives for consistent execution and continuous improvement

• Manages daily Business Office operations by interpreting, communicating, and executing policies and procedures

• Resolves customer and associate issues

• Facilitates and participates in meetings and conference calls

• Demonstrate behaviors consistent with the Company's Vision, Mission, and Value in all interactions with customers, co-workers, and suppliers.

Sourced and purchased all supplies necessary to support sales staff in their efforts.

Performed data entry and filed vehicle records.

Processed payroll on a weekly, semi-monthly, and monthly basis, ensuring timely payment distribution

Processing Retail/Wholesale Vehicle Deals

Reconciling Schedules, Processing Funding Notices

Effectively controlled posted inventory documents, including additions and changes.

Provide administrative support to management.

Maintained quality and productivity while processing title routes

• Light filing of folders and paperwork.

Identify unresolved debts within assigned accounts under supervision.

Developed effective repayment plans.

Implemented strategies to improve client communication and account management.

Supervised all monthly payment processes, including refunds.

Developed and executed effective strategies for collections.

Managed various administrative tasks to enhance office productivity.

Creation of monthly credit records

Respond to client account queries in a timely and professional manner.