Carolina Lindquist
Greenville,SC
Summary
An enthusiastic and reliable professional who takes pride in providing excellent service. Graduate of University of South Carolina in criminal justice and criminology. Skilled in anticipating the needs of others, addressing complaints, and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. A driven individual with drive and ambition in providing excellent work and a successful career.
Overview
9
9
years of professional experience
Work History
Assistant Baker
Sweet GG's Bakery
Columbia, South Carolina
06.2024 - 12.2024
- Improved consistency of baked goods by accurately following established recipes and paying close attention to detail during preparation stages.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Operated and maintained bakery equipment, including ovens and mixers.
- Demonstrated adaptability by quickly learning new techniques and recipes when changes were introduced to the menu or production methods.
- Effectively communicated with front-of-house staff to ensure seamless coordination and timely delivery of customer orders.
- Maintained accurate inventory of baking supplies and ingredients.
- Decorated baked goods and designed visually appealing displays of finished products.
Student Advocacy Assistant
University of South Carolina
Columbia, South Carolina
08.2023 - 12.2024
- Increased efficiency by ensuring documents were correctly formatted, approved, and stored.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Mitigated risks by identifying potential falsified documents and proposing relevant solutions proactively.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Reviewed and edited documents for accuracy, grammar and clarity.
Server
Hickory Tavern
Columbia, South Carolina
07.2022 - 12.2023
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Processed orders and sent to kitchen employees for preparation.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Volunteer
New Bridge Academy
Columbia, South Carolina
02.2023 - 04.2023
- Mentored struggling teens on behavioral issues, mental health, and goal-oriented planning.
- Built a healthy relationship with mentee to gain trust and further help the needs of the teen.
- Reduced conflicts amongst mentees within the group or with school's teachers.
- Aided mentee during traumatic circumstances.
- Created goal-oriented plans to help teen's success.
- Helped encourage mentees to open up and participate in activities to better themselves and build relationships.
Hostess/Assistant Food Runner
Rick Erwin S West End Grille
Greenville, South Carolina
05.2022 - 07.2022
- Ran food to the correct patrons by coordinating with servers on appropriate seat numbers and table numbers.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Accommodated special seating requests for guests to enhance satisfaction.
- Answered phone calls to take orders, give information and document reservations.
- Helped facilitate cooperation between service and kitchen staff to deliver exceptional food.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Cleaned and sanitized food preparation and serving areas.
- Greeted customers and provided outstanding customer service.
Hostess
Rick Erwin's Eastside
Greenville, South Carolina
07.2020 - 07.2021
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Completed daily side work and opening and closing duties.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Opened and closed seating sections according to volume of guests.
- Delivered pick-up and curbside orders to guests.
Intern
Greenville County Family Courthouse
Greenville, South Carolina
05.2020 - 08.2020
- Read through documentations pertaining upcoming trials.
- Collaborated ongoing court trials by sitting in, observing, and deliberating case decisions.
- Oversaw transportation of documentations to judge.
- Gathered, organized and input information into documentation database.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Sorted and organized files, spreadsheets, and reports.
- Attended depositions and court proceedings and prepared summaries on cases.
Lifeguard
Upstate Pool Management
Greenville, South Carolina
05.2019 - 09.2019
- Entered water immediately to pull struggling swimmers to safety.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Educated patrons on safety protocols and enforced safety rules.
- Monitored safety of guests in and around swimming pool.
- Cleared pool areas of debris and hazardous objects to increase safety.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Completed daily pool maintenance duties by checking chlorine levels, pH levels and other water chemistry.
Model United Nations Volunteer
Model United Nations At The University Of Illinois
Chicago, IL
02.2018 - 02.2018
- Coordinated and managed volunteer activities for community service projects.
- Thought quickly on my feet to provide possible solutions.
- Kept up with news on daily basis to stay informed about local, regional, national and international events.
- Determined strategies for media advertising, positions on issues and public appearances.
- Developed and strengthened political partnerships to further agendas.
- Gained extensive knowledge in data entry, analysis and reporting.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Worked effectively in fast-paced environments.
Volunteer
Meals on Wheels
Anderson, SC
09.2015 - 05.2016
- Packaged up nonperishable food items for food bank visitors.
- Distributed food boxes with carefully selected essentials to families in need.
- Restocked shelves with produce, arranging in expiry order to reduce waste.
- Collected donations from local organizations, businesses and residents to increase supplies and meet demand.
- Served hot meals and distributed sack lunches to disadvantaged individuals.
- Helped visitors pick out food items from donations.
- Collaborated with fellow volunteers to deliver punctual, friendly service.
- Sanitized tables, handed out cleansing wipes and reminded visitors to maintain social distancing at tables.
Education
Bachelor of Arts - Criminal Justice And Criminology
University of South Carolina
Columbia, SC12-2024
High School Diploma -
J.L. Mann Academy
Greenville06-2021
Skills
- Multitasking and Organization
- Time Management
- Emotional Intelligence
- Strong Work Ethic
- Conflict Resolution
- Problem-Solving
- Clear Communication
- Critical Thinking
- Responsible and Punctual
- Team Leadership
- Fast Learner
- Attention to Detail
Timeline
Assistant Baker
Sweet GG's Bakery
06.2024 - 12.2024
Student Advocacy Assistant
University of South Carolina
08.2023 - 12.2024
Volunteer
New Bridge Academy
02.2023 - 04.2023
Server
Hickory Tavern
07.2022 - 12.2023
Hostess/Assistant Food Runner
Rick Erwin S West End Grille
05.2022 - 07.2022
Hostess
Rick Erwin's Eastside
07.2020 - 07.2021
Intern
Greenville County Family Courthouse
05.2020 - 08.2020
Lifeguard
Upstate Pool Management
05.2019 - 09.2019
Model United Nations Volunteer
Model United Nations At The University Of Illinois
02.2018 - 02.2018
Volunteer
Meals on Wheels
09.2015 - 05.2016
Bachelor of Arts - Criminal Justice And Criminology
University of South Carolina
High School Diploma -
J.L. Mann Academy
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