Carolina Lopez
Zapata
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 13 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
19
19
years of professional experience
Work History
Patient Care Technician
NGHS
01.2025 - 06.2025
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Maintained cleanliness and organization of patient rooms and equipment.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Patient Care Technician
NGHS
02.2018 - 11.2022
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
Dispatcher
LQMG Trucking LLC
08.2015 - 02.2016
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Patient Care Technician, ER
NGHS
09.2006 - 08.2015
- Improved patient outcomes by closely monitoring vital signs and reporting any significant changes to nursing staff or physicians promptly.
- Educated patients on discharge instructions, answering questions, and offering resources for continued care at home after their ER visit.
- Maintained accurate documentation of patient vitals, symptoms, and medical history, contributing to effective communication among healthcare team members.
- Prepared patients for diagnostic tests, explaining procedures thoroughly to alleviate anxiety and ensure cooperation.
- Adhered to strict infection control standards by maintaining a clean workspace and practicing proper hand hygiene techniques consistently.
- Assisted nursing staff with various medical procedures, ensuring efficient and timely treatment for patients.
- Contributed to a positive work environment through open communication and teamwork with colleagues across all levels of the organization.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Followed directions of licensed nurses to administer medications and treatments.
Education
Certified Nurse Assistant -
North Georgia Nursing Academy
Flowery Branch, GA06.2025
No Degree - Accounting
Lanier Technical College
Oakwood, GA06.2005
High School Diploma - undefined
Gainesville High School
Gainesville, GA06.2003
Skills
- Vital signs monitoring
- ADL support
- Specimen Collection
- Blood Glucose Testing
- Data Collection
- Emergency Response
- Qualified in patient transport
- Blood Glucose Monitoring
- Basic nursing care
- Vitals documentation
- Culturally-competent care
- Patient Services
Timeline
Patient Care Technician
NGHS
01.2025 - 06.2025
Patient Care Technician
NGHS
02.2018 - 11.2022
Dispatcher
LQMG Trucking LLC
08.2015 - 02.2016
Patient Care Technician, ER
NGHS
09.2006 - 08.2015
No Degree - Accounting
Lanier Technical College
High School Diploma - undefined
Gainesville High School
Certified Nurse Assistant -
North Georgia Nursing Academy
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