CAROLINA MAFLA
Miami,FL
Summary
International Business and Foreign Trade major with expertise in exports, investment promotion, and internationalization projects for small and medium businesses. Skilled in B2B, import/export, and wholesale operations within the food and beverage sector. Specializes in multicultural markets, focusing on Latin American, European, and U.S. markets.
Overview
19
19
years of professional experience
Work History
Associate Consultant / Business Account Manager – Trade and Business
Trade and Business Partners LLC
01.2022 - Current
- Development of services focused on counseling Latin-American Enterprises to introduce their products and services into the U.S. market
- Provide services such as business intelligence, market analysis, trade missions, trade show organization, and soft-landing.
- Business and Sales Executive responsible for maintaining strong client relationships while identifying new business opportunities, driving growth, and expanding the client portfolio through targeted sales strategies and personalized account management.
Account Manager / Product Development
American Sparks
05.2023 - 04.2025
- Developed and maintained strong client relationships to ensure satisfaction and retention.
- Analyzed client needs and provided tailored solutions to enhance service offerings.
- Collaborated with cross-functional teams to drive strategic account initiatives.
- Monitored account performance metrics to identify growth opportunities and improvements.
- Managed project timelines effectively to meet or exceed client expectations consistently.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Actively participated in networking events within the industry, expanding professional connections and generating leads.
- Negotiated prices, terms of sales and service agreements.
Import and Export Coordinator
American Sparks
05.2023 - 03.2025
- Coordinated import and export documentation to ensure compliance with international regulations.
- Managed logistics and transportation arrangements for timely delivery of goods.
- Developed strong relationships with suppliers and freight forwarders to streamline operations.
- Implemented process improvements that enhanced efficiency in shipping procedures.
Trade Officer
Ecuador Commercial Office
08.2020 - 10.2022
- Company Overview: www.proecuador.gob.ec
- Data analysis of trade between Ecuador and the United States, Dominican Republic, and Caribbean Countries.
- Attend specific requirements from international investors.
- Bring assessment to Ecuadorian companies interested on exporting to the U.S. and Caribbean Countries markets.
- Promote Ecuadorian products in U.S. and Caribbean market.
- Price report analysis and tailor-made market studies
- Searching for potential importers and buyers interested in Ecuadorian exportable goods and services.
- Arrange personalize B2B meetings and trade missions between Ecuadorian exporters and international buyers.
- Arrange and coordinate participation in Trade Shows
Trade Officer
Ecuador Commercial Office
04.2014 - 07.2020
- Analyzed data trade between Ecuador and Spain.
- Developed and maintained relationships with key stakeholders to enhance trade and investment opportunities.
- Analyzed market trends and provided insights for strategic decision-making in trade initiatives for ecuadorian SMB's companies.
- Brought assessment to Ecuadorian companies interested on exporting to Spain.
- Conducted workshops and training sessions to educate businesses on international trade practices.
- Conducted market research to identify new business opportunities and potential clients.
- Developed strong relationships with key industry and government stakeholders for enhanced collaboration and business growth.
- Promote Ecuadorian products in Spain.
- Price report analysis and tailor-made market studies.
- Searching for potential importers and buyers interested in Ecuadorian exportable goods and services.
- Arrange personalize B2B meetings and trade missions between Ecuadorian exporters and international buyers.
- Organized and coordinated participation in Trade Shows for country pavillion.
- Stablished contact with Spanish organizations and nonprofit institutions to coordinate and develop programs for technical assistance with Ecuadorian SMEs and institutions.
- Developed and organized tailor-made events to promote the country’s image—highlighting tourism, gastronomy, investment, and trade opportunities—targeting high-level executives and decision-makers, including CEOs, CFOs, and Presidents from the corporate sector.
Trade Officer
Ecuador Commercial Office
12.2011 - 03.2014
- Company Overview: www.proecuador.gob.ec
- Data analysis of trade between Ecuador and Colombia.
- Attend specific requirements from international investors.
- Bring assessment to Ecuadorian companies interested on exporting to Colombia.
- Promote Ecuadorian products in Colombia.
- Price report analysis and tailor-made market studies about Colombian market and its opportunities for Ecuadorian products.
- Search for potential importers and buyers interested in Ecuadorian exportable goods and services.
- Arrange personalize B2B meetings and trade missions between Ecuadorian exporters and international buyers.
- Organize and coordinate participation in Trade Shows
Coordinator of Executive Vice Presidency
CORPEI – Guayaquil (Ecuadorian Export Promotion Corporation)
06.2009 - 07.2011
- Company Overview: www.corpei.org
- Monitoring projects under the Vice Presidency
- Task tracking designated to employees.
- Draw up Vice President formal letters and messages
- Coordinate and follow up vice president agenda
- Audit activities and projects from external consultants
- Analyze new business
Project Assistant
CIFESAL Guayaquil
01.2007 - 12.2008
- Manage activities of the components of Market Access, Implementation of Quality Systems
- And Technical Assistance to Ecuadorian SMEs, beneficiaries of the ExpoEcuador program
- Prepare monthly progress reports.
- Review Technical-Economic Proposals from consultants.
- Hire consultants to carry out Market Access assistance and Technical Assistance to SME
- Companies involved in Expo Ecuador program.
- Review and analysis of activities concluded by consultants.
- European consultant Company in charge of executing the Market Access and Technical Assistance component for exporting SMEs in ExpoEcuador program. This program was implemented with funds from the European Union, and among its objectives was to strength small and medium-sized Ecuadorian companies to export their products, mainly to the European Union and the Andean Community markets.
Internship
CORPEI
10.2006 - 01.2007
- Company Overview: www.corpei.org
- Export Promotion Unit:
- Investigation and analysis about Fishery sector in Ecuador
- Prepare monthly market research about Fishery and Aquaculture sector for Ecuadorian exporters.
- Profiagro Program:
- Create data base of Ecuadorian producers of exotic fruits.
Education
Executive MBA -
IE BUSINESS SCHOOL
01.2015
International Project Management Program - undefined
Tecnológico de Monterrey
01.2009
Bachelor of Science - Foreign Trade and International Business
Universidad de Especialidades Espíritu Santo
01.2007
Skills
- Problem-solving
- Quality assurance
- Planning and execution
- Marketing
- Multitasking and organization
- Clear communication
- Team collaboration
- Client relationship management
- Strategic thinking
- Microsoft office expertise
- Business planning
LANGUAGES
Spanish – Native
English – Fluent
German - Beginner
Timeline
Account Manager / Product Development
American Sparks
05.2023 - 04.2025
Import and Export Coordinator
American Sparks
05.2023 - 03.2025
Associate Consultant / Business Account Manager – Trade and Business
Trade and Business Partners LLC
01.2022 - Current
Trade Officer
Ecuador Commercial Office
08.2020 - 10.2022
Trade Officer
Ecuador Commercial Office
04.2014 - 07.2020
Trade Officer
Ecuador Commercial Office
12.2011 - 03.2014
Coordinator of Executive Vice Presidency
CORPEI – Guayaquil (Ecuadorian Export Promotion Corporation)
06.2009 - 07.2011
Project Assistant
CIFESAL Guayaquil
01.2007 - 12.2008
Internship
CORPEI
10.2006 - 01.2007
International Project Management Program - undefined
Tecnológico de Monterrey
Bachelor of Science - Foreign Trade and International Business
Universidad de Especialidades Espíritu Santo
Executive MBA -
IE BUSINESS SCHOOL
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