Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carolina Martinez

Carolina Martinez

Salt lake city,UT

Summary

Customer-oriented sales professional with 4 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Quick learner with excellent computer abilities. Motivated to continue to learn and grow as a professional.

Overview

9
9
years of professional experience

Work History

Sales Representative

AT&T
West Jordan, UT
11.2020 - Current
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Conducted market research to identify potential customers and their needs.
  • Maintained accurate records of all sales and prospecting activities.
  • Negotiated pricing contracts with customers to maximize profits.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Adhered to established policies and procedures when handling customer accounts.
  • Reviewed monthly performance against targets set by management team.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.

ADMINISTRATIVE / PART TIME

Patagonia Auto Sales
Murray, UT
01.2020 - 11.2020
  • Maintained and updated files and records to support efficient credits operations
  • Create contracts for car sales
  • Drive the cars to the dealer
  • Customer service.
  • Managed office filing system and records, ensuring accuracy of data.
  • Answered incoming calls and responded to customer inquiries in a professional manner.
  • Prepared invoices for payment processing using QuickBooks accounting software.
  • Performed data entry duties into Excel spreadsheets on a daily basis.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Assisted customers in making informed decisions about the cars they were interested in purchasing.
  • Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.

Administrative Assistant

RF Painting
South Jordan, UT
04.2018 - 07.2020
  • Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers
  • Gained valuable skills by learning how to create spreadsheets and use pivot tables
  • Developed a social media presence for the company by creating a LinkedIn, Facebook page and Instagram, generating new business
  • Updated office calendar with new meetings, events and appointments to avoid overbooking
  • Buy material and take them to the construction site
  • Maintained payroll accuracy by tracking time, calculating extras such as commission and updating forms
  • Documented payments and expenses to keep financial records current
  • Managed communications between team members, customers and vendors to keep operations efficient and successful
  • Filed records to keep system efficient and information organized
  • Ordered, organized, and rotated supplies
  • Design house plans for city permits
  • Design interior environments to show the client, using AutoCAD and Sketchup.
  • Assisted with selecting appropriate materials such as paint colors, wall coverings, flooring options, lighting fixtures and window treatments.
  • Worked closely with vendors to source products at competitive prices while maintaining quality standards.
  • Advised clients on how best to utilize available space within their homes or businesses.
  • Developed and implemented design plans for residential clients, including selection of materials, finishes and furnishings.
  • Coordinated with contractors and other professionals on construction projects.
  • Prepared 3D models, renderings and presentations for clients in order to help them visualize their spaces before construction begins.

BUSINESS CONSULTANT

PassCard
Montevideo, Uruguay
01.2015 - 01.2018
  • Implemented business development strategy focused on social media branding and launching an email marketing campaign, attracting new customers and expanding market penetration
  • Oversaw daily operations with a practiced eye, focusing on efficiency, team collaboration and process improvements
  • Resolved problems, provided open communication, and recommended discipline and terminations
  • Coordinated and supervised activities of team members to consistently meet customers' needs.

Education

INTERIOR DESIGNER -

Bios Design School
01.2018

FOREIGN TRADE DEGREE -

ORT University
12.2016

MARKETING TECHNICAL -

Uruguayan Marketing Institute
12.2016

HIGH SCHOOL DIPLOMA -

PassCardColegio Pio
12.2012

Skills

  • Multimedia technology
  • Oversee administrative functions
  • Spreadsheets and journal entries
  • Project estimation
  • Design using programs AutoCAD, Sketchup
  • Spanish
  • Excellent driver
  • Sales closing
  • Customer Service
  • Customer Relationship Building
  • Sales expertise

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Sales Representative

AT&T
11.2020 - Current

ADMINISTRATIVE / PART TIME

Patagonia Auto Sales
01.2020 - 11.2020

Administrative Assistant

RF Painting
04.2018 - 07.2020

BUSINESS CONSULTANT

PassCard
01.2015 - 01.2018

INTERIOR DESIGNER -

Bios Design School

FOREIGN TRADE DEGREE -

ORT University

MARKETING TECHNICAL -

Uruguayan Marketing Institute

HIGH SCHOOL DIPLOMA -

PassCardColegio Pio
Carolina Martinez