Summary
Overview
Work History
Education
Skills
Timeline
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Carolina Martinez

Irving,Texas

Summary

Motivated customer service professional with a strong track record of taking initiative. Looking to further develop skills outside current area of expertise for personal and professional growth.

Overview

16
16
years of professional experience

Work History

Assistant

D.C.R Painting LLC
Irving
06.2024 - Current
  • Provided estimates for home remodeling services in person and over the phone to other companies and clients.
  • Ensured timely and accurate invoicing procedures.
  • Ensured timely transportation of essential materials to various job sites.
  • Administered payroll for company staff.
  • Successfully organized appointment logistics, providing efficient client support and maintaining up-to-date records.
  • Efficiently handled a variety of tasks while meeting strict deadlines.
  • Answered incoming calls and efficiently routed them to the appropriate departments. Communicated with clients via email or telephone to address their inquiries and concerns.
  • Effectively resolved customer issues and complaints by providing prompt and satisfactory solutions.

Secretary

Reys Lawn Service
Irving
02.2009 - 05.2018
  • Engaged with clients, addressing their lawn service requests or questions confidently and professionally via telephone or direct communication.
  • Handled invoice processing and estimation tasks.
  • Maintained accurate records through efficient data input.
  • Managed the payroll process for the entire employee base.
  • Organized and maintained filing systems for important documents.
  • Updated contact lists on a regular basis; created new contacts as needed.

Education

Irving High School
Irving, TX

Skills

  • Outlook and PowerPoint
  • Administrative tasks
  • Data entry
  • Fast learner
  • Communication skill
  • Bilingual (Spanish)
  • Schedule Management

Timeline

Assistant

D.C.R Painting LLC
06.2024 - Current

Secretary

Reys Lawn Service
02.2009 - 05.2018

Irving High School

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Carolina Martinez