Carolina Melchor

• Upholding the restaurants values by consistently delivering exceptional service and building rapport with regular patrons.
• Successfully worked and communicate with team members to ensure seamless guest experiences and resolve any issues promptly.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Successfully managed reservations of 30+ people and ensured customer satisfaction while maintaining composure in highly stressfully situations.
• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.

• Drafted letters and prepared legal correspondence for attorneys and legal assistants.
• Coordinated and scheduled meetings as well as video conferences.
• Received and disbursed all incoming mail.
• Revised and maintained the master calendar for client appointments.
• Acted as liaison between clients, vendors and attorneys.
• Requesting documents from The Superior Courts of California
• Translated consultations between Attorney and client to ensure clear communication and understanding of our services as well as their legal options or process.