Carolina Mendoza
Apple Valley,CA
Summary
Dedicated team member with experience in fast-paced dining environments, specializing in customer interactions and staff training. Demonstrates effective communication, cash handling, and a strong commitment to food safety, enhancing customer satisfaction and operational efficiency. Skilled in multitasking and time management, ensuring every customer enjoys a positive and memorable experience.
Overview
1
1
Language
1
1
Certification
5
5
years of professional experience
Work History
The pho
Apple Valley, CA
11.2020 - 08.2025
- Provided excellent customer service in fast-paced dining environment.
- Took accurate orders and communicated them to kitchen staff efficiently.
- Assisted in training new staff on restaurant procedures and menus.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash transactions and processed payments swiftly and accurately.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Checked back with customers throughout meal service to ensure satisfaction.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Skills
- Food safety
- Sanitation practices
- Order accuracy
- Cash handling
- Customer service
- Staff training
- Time management
- Leadership
- Communication
Languages
Spanish
Native/ Bilingual
Certification
- Food handler card
Timeline
The pho
11.2020 - 08.2025