Carolina Muniz
Humble,TX
Summary
Dynamic Document Control Specialist with a proven track record at Manhattan Life Insurance, excelling in streamlining processes and enhancing efficiency. Recognized for exceptional organizational skills and a friendly demeanor, I successfully reduced document retrieval time and improved team collaboration, ensuring timely project completion and superior customer service. High level of organizational skills, attention to detail, and communicate.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Document Control Specialist
Manhattan Life Insurance
04.2019 - Current
- Reviewed incoming mail for proper date, postage and barcode scans.
- Maintained a clean and organized work environment for optimal sorting efficiency.
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Facilitated timely project completion by managing the distribution of essential documentation to project team members.
- Assisted in the training of new employees, sharing best practices for efficient mail sorting processes.
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Evaluated mail trays to determine proper placement.
Courrier and Clerk
Gulfstream Marine
12.2005 - 04.2019
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Education
High School Diploma -
Milby High School
Houston Tx05-1998
High School Diploma -
Houston Community College
Houston, TXSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Problem resolution
Certification
Microsoft Computer
Certification
Languages
English
Spanish
Timeline
Document Control Specialist
Manhattan Life Insurance
04.2019 - Current
Courrier and Clerk
Gulfstream Marine
12.2005 - 04.2019
High School Diploma -
Milby High School
High School Diploma -
Houston Community College
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