Quickbooks
Hi, I’m
Carolina Ortiz
Bookkeeper
Downey,CA
Summary
Detail-oriented Bookkeeping professional with seven years of experience in maintaining accurate financial records. Proficient in Quickbooks and skilled at managing accounts payable, client costs, and client trust accounts. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
15
years of professional experience
1
Language
Work History
HIS Tax Incentive Service
Call Center Operator
04.2016 - 12.2016
Job overview
- Utilized strong multi-tasking abilities to manage multiple lines simultaneously while maintaining focus on each caller's needs.
- Managed inbound calls from major companies such as McDonald's, Subway, and Paris Baguette for new hire screenings. These calls came in from Arizona, Oklahoma, and California.
- Helped new hires fill out their 8850 form for the Department of Unemployment, filed each screen and submitted all information with EDD, followed up with emails to the appropriate personnel to confirm each documentation was correctly filled and signed by the new employee.
Hometown Hardware And Garden
Cashier
06.2012 - 12.2016
Job overview
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Stocked, tagged, and displayed merchandise as required.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Downtown L.a. Law Group
Bookkeeper
03.2017 - 06.2024
Job overview
- Maintained and processed invoices, deposits, and money logs for multiple Checking and Credit Card accounts.
- Posted daily receipts and payments.
- Identified accounting errors when cross-referencing documents and database information.
- Inspected account books and recorded transactions.
- Input financial data and produced reports using QuickBooks.
- Managed and responded to correspondence and inquiries from clients and vendors.
- Served as the main point of contact for all employee expense reimbursement requests, reviewing submissions for compliance with company policies before approving payments.
- Trained new team members
- Deposited Settlement Checks into the Trust Account once the confirmed amount matched the signed release.
- Finalized cost for each client when their case was resolved.
- Worked closely with the Lien Negotiation Department.
- Confirmed all negotiations with providers were agreed.
- Distributed Funds from the Client Trust Account to all lien providers and clients once the Agreement was finalized and signed by the client.
Downtown L.a. Law Group
Payroll Administrator
02.2017 - 10.2017
Job overview
- Calculated payroll deductions by accurately using Paychex and ADP and processed payroll to meet preset requirements.
- Uploaded time records into the computer system and made adjustments to create an accurate database for payroll processing functions.
- Prepared detailed reports on payroll activities for management review, highlighting areas requiring improvement or attention.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Sent bi-monthly reminders for employees to complete and submit timesheets before the deadline.
Downtown L.a. Law Group
Assistant Case Manager
03.2017 - 05.2017
Job overview
- Assisted in the development of individualized service plans to address client's specific needs.
- Maintained confidentiality of sensitive client information while adhering to legal guidelines and ethical standards of practice.
- Completed intakes and assessments on clients to determine needs
- Supported Case Manager in requesting police reports, medical bills, etc.
- Supported Case Manager in requesting police reports, collecting medical records & bills, opening claims with Medical, Medicare, and Private Health Insurance subrogation, reporting new claims with insurance companies, conducting limit search
- Scheduled needed medical treatment and transportation
Downtown L.a. Law Group
Receptionist
12.2016 - 03.2017
Job overview
- Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone calls promptly and directed incoming calls to the correct offices.
- Kept reception area clean and neat to give visitors a positive first impression.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
All American Home Center
Cashier
11.2009 - 12.2011
Job overview
- Welcomed customers and helped determine their needs.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds, and resolving transaction issues.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
- Worked closely with the shift manager to solve problems and handle customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
Cerritos Community CollegeNorwalk, CA
No Degree from Accounting
ELACLos Angeles, CA
No Degree from General Studies
Warren High School
06.2005
Skills
- Bookkeeping
- Quickbooks
- Accounts Payable
- Trust Accounting
- Data inputting
- Expense Tracking
- MS Office expert
- Superior attention to detail
- Data Entry and 10-Key
- Fast Learner
- Filevine
- Abacus
References
Available upon request
Software
Filevine
Abacus
MS Office
Skype
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bookkeeper
Downtown L.a. Law Group
03.2017 - 06.2024
Assistant Case Manager
Downtown L.a. Law Group
03.2017 - 05.2017
Payroll Administrator
Downtown L.a. Law Group
02.2017 - 10.2017
Receptionist
Downtown L.a. Law Group
12.2016 - 03.2017
Call Center Operator
HIS Tax Incentive Service
04.2016 - 12.2016
Cashier
Hometown Hardware And Garden
06.2012 - 12.2016
Cashier
All American Home Center
11.2009 - 12.2011
Cerritos Community College
No Degree from Accounting
ELAC
No Degree from General Studies
Warren High School
Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteSimilar Profiles
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