Carolina Pereyra
West Palm Beach,FL
Summary
I am an skilled individual with passion for helping students reach academic goals. Creates engaging learning experiences tailored to meet individual student needs. Smart candidate develops strategies to help students bolster academic performance.
I am organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Elderly Caretaker
Vincent Madonia
12.2022 - 03.2023
- Made beds, swept floors and sanitized surfaces to support activities of daily living
- Helped clients with personal needs from exercise to bathing and personal grooming
- Engaged clients by conversing and participating in activities and hobbies
- Improved patient outlook and daily living through compassionate care
- Engaged with patients and families to provide emotional support and daily living instruction
- Followed care plan and directions to administer medications
- Laundered clothing and bedding to prevent infection
- Developed strong and trusting rapport with patients to facilitate smooth, quality care
- Aided with mobility and independence for disabled individuals and continually monitored safety
- Redirected clients with memory issues, providing safety guidance protection
- Tracked and reported clients' progress based on observations and conversations
- Recognized emergencies and notified paramedics and family members
- Reported concerns to nurse supervisor to promote optimal care
- Monitored vital signs and medication use, documenting variances and concerning responses
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength
- Assisted clients with maintaining good personal hygiene
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes
- Helped clients get in and out of beds and wheelchairs
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
Bistro Attendant
Harborchase of Wellington
06.2022 - 03.2023
- Delivered top quality customer service while managing multiple tasks
- Processed order transactions and handled debit and cash operations
- Adhered to food service sanitation guidelines and standards
- Welcomed and thanked guests to demonstrate appreciation for patronage
- Maintained dining and food service areas to maximize safety and cleanliness
- Maintained a clean and tidy dining area, including tables, outdoor patio, and condiment stations
- Assembled and served meals according to specific guest requirements
- Provided exceptional service that reflected restaurant standards and core values
- Answered customer inquiries regarding nutritional information and menu offerings
- Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment
- Greeted guests with friendliness and professionalism
- Worked in close collaboration with team members to ensure customers received high-quality service
- Made friendly conversations with customers to provide an enjoyable bar experience.
Bartender
Bahama Breeze
05.2016 - 06.2022
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures
- Checked identification of guests to verify age requirements for alcohol purchase
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations
- Prepared cocktails from bar recipes and served wine, draft, and bottled beer
- Trained new bartenders on drink preparation and upselling techniques
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests
- Poured wine, beer, and cocktails for patrons
- Completed regular bar inventories and daily requisition sheets
- Collected and organized daily till totals and tips
- Balanced daily registers and generated sales reports for management
- Upsold customers from shelf to premium brands to help boost sales.
After-School Tutor
The Learning Experience
02.2016 - 01.2017
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Boosted students'' confidence in their abilities through positive reinforcement and constructive feedback.
- Supported students with helpful study habits and exam strategies.
- Offered one-on-one and small group instruction to foster opportunities for flexible and differentiated learning.
- Supported the development of organizational skills, time management techniques, and study habits among students.
- Empowered students to take ownership of their education through goal-setting exercises and self-reflection activities.
- Maintained accurate records of individual student achievements, challenges, and areas for growth throughout the tutoring process.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
Front Desk Receptionist
Dental Services
03.2015 - 02.2016
- Greeted patients, determined the purpose of the visit, and directed them to appropriate staff
- Communicated with patients with compassion while keeping medical information private
- Scheduled and confirmed patient appointments and consultations
- Adhered to HIPAA requirements to safeguard patient confidentiality
- Scheduled tests, lab work, or x-rays for patients based on physician orders
- Managed front office customer service, appointment management, billing, and administration tasks to streamline workflow
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications
- Ordered and maintained supply inventory for the medical office
- Interviewed patients to complete case histories and intake forms
- Routed laboratory or diagnostic results to appropriate staff
- Maintained a smooth flow of examinations to keep appointments on schedule
- Cleaned and disinfected exam tables, trays, and lamps to comply with infection control policy
- Collected co-pays and insurance data, applying full and proper payment to patient accounts
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Led patients to exam rooms, answered general questions, and prepared patients for the physician by explaining the process
- Maintained the confidentiality of records relating to clients' treatment
- Registered patients and scheduled appointments.
Tutor, Special Needs Students
ABA Center
03.2015 - 01.2016
- Developed strong relationships with students and their families, fostering open communication channels to address individual concerns and progress updates.
- Managed challenging behaviors effectively by implementing clear expectations, consistent consequences, and positive reinforcement strategies within the classroom environment.
- Enhanced learning experiences for special needs students by implementing individualized education plans tailored to their unique requirements.
- Contributed to a positive learning environment for all students by fostering a culture of inclusivity, empathy, and respect throughout the entire school community.
- Collaborated with multidisciplinary teams to create comprehensive support strategies for students with various disabilities.
- Utilized assistive technology devices when appropriate to enhance learning opportunities for special needs students with physical or cognitive limitations.
- Improved student engagement and understanding by utilizing differentiated instruction techniques within the classroom setting.
Patient Care Assistant
Bayfront Health Port Charlotte
05.2013 - 02.2015
- Promoted patient satisfaction by assisting with bathing, dressing, and exercising
- Promoted patient comfort by quickly responding to calls and handling diverse needs
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness
- Documented patient intake and dietary requirements and aided with feeding and monitoring
- Responded to bell or light signal calls to assist patients with needs
- Performed minor housekeeping tasks to keep patient areas clean and sanitized
- Engaged with patient family and friends to provide a courteous visit experience
- Used hospital-approved devices and techniques to transport and lift patients
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements
- Used mobility devices to transport patients
- Recorded patient conditions and vital signs before and after medical operations
- Communicated changes in patient conditions and other unit concerns to the multidisciplinary team
- Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments
- Collected and labeled specimens to prepare for delivery to the laboratory
- Prepared patients for both routine tests and complicated surgeries
- Provided care, comfort, and emotional support to children and adolescents facing serious illnesses and medical procedures.
CSR
Lynx Services
03.2011 - 06.2012
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Answered inbound calls, chats, and emails to facilitate customer service
- Demonstrated excellent communication skills in resolving product and consumer complaints
- De-escalated problematic customer concerns, maintaining a calm, friendly demeanor
- Asked probing questions to determine service needs and accurately input information into electronic systems
- Developed strong customer relationships to encourage repeat business.
Assistant Manager
IHOP
08.2005 - 09.2010
- Organized schedules, workflows, and shift coverage to meet expected business demands
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Delegated daily tasks to team members to optimize group productivity
- Collaborated with the store manager to develop strategies for achieving sales and profit goals
- Enforced company policies and procedures to strengthen operational standards across departments
- Directed and led employees, supervising activities to drive productivity and efficiency
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies
- Remained calm and professional in stressful circumstances and effectively diffused tense situations
- Recruited and trained new employees to meet job requirements.
Education
Some College (No Degree) - Nursing
Florida SouthWestern State College
Associate of Science - Health Sciences
Hodges University
05.2014
Skills
- Relationship Building
- First Aid and CPR
- Patient Companionship
- Friendly and Outgoing
- Patient Advocacy
- Team Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Elderly Caretaker
Vincent Madonia
12.2022 - 03.2023
Bistro Attendant
Harborchase of Wellington
06.2022 - 03.2023
Bartender
Bahama Breeze
05.2016 - 06.2022
After-School Tutor
The Learning Experience
02.2016 - 01.2017
Tutor, Special Needs Students
ABA Center
03.2015 - 01.2016
Front Desk Receptionist
Dental Services
03.2015 - 02.2016
Patient Care Assistant
Bayfront Health Port Charlotte
05.2013 - 02.2015
CSR
Lynx Services
03.2011 - 06.2012
Assistant Manager
IHOP
08.2005 - 09.2010
Some College (No Degree) - Nursing
Florida SouthWestern State College
Associate of Science - Health Sciences
Hodges University
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