Carolina Perez
Greenwich,CT
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
22
22
years of professional experience
Work History
Cash Application Specialist
Byram Healthcare
White Plains, NY
02.2006 - Current
- Analyzed aged trial balances to identify unapplied credits and payments that require further investigation or research.
- Updated Cash Application procedures manual as required.
- Maintained accurate records of cash receipts and applications on a daily basis.
- Identified ways to improve processes for more efficient workflow in Cash Application Department.
- Reviewed and applied customer payments to accounts using Lockbox, ACH, checks and wire transfers.
- Investigated returned items such as NSF checks or incorrect payments.
- Performed monthly balance sheet reconciliations for the company
- Participated in special projects as needed within the department.
- Assisted with month end closing activities related to cash application.
- Processed credit card payments utilizing the appropriate payment processor.
- Prepared and posted weekly payments to customer accounts
- Performed accurate and fully compliant monthly closing processes.
Office Assistant
NSW
Stamford, CT
08.2004 - 02.2006
- Managed inventory of office supplies and placed orders when needed.
- Provided administrative support to billing liaisons as needed.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Maintained confidentiality of sensitive information and documents.
- Managed daily office operations and maintained a clean and efficient workspace.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
Daycare Worker
Family Centers
Greenwich, CT
09.2002 - 08.2004
- Organized and maintained a safe, clean, and developmentally appropriate environment for children.
- Monitored children's play activities to ensure safety.
- Engaged children in creative play activities such as art projects, music time, story time.
- Maintained accurate daily records of attendance and activities completed by each child.
- Assisted in potty training and diapering children as needed.
- Instructed young children in basic educational concepts such as numbers, shapes, colors, letters.
- Established good relationships with families through open communication about their child's progress.
- Provided snacks and meals in accordance with dietary guidelines.
- Enforced all health and safety standards set forth by state regulations for daycare facilities.
- Enforced rules to teach good manners and maintain safe environment.
- Recorded child behavior, food, and medication information for supervisors.
- Sanitized toys and tables to maintain clean, safe environment.
Education
High School Diploma -
Greenwich High School
Greenwich, CT06-1999
Skills
- Payment Processing
- Cash Management
- Spreadsheet tracking
- Word Processing
- Bank Statement Reconciliation
- Financial Reporting
- Discrepancy Resolution
- Multitasking
- Teamwork and Collaboration
- Deadline Adherence
- Team Collaboration
- Adaptability and Flexibility
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Cash Application Specialist
Byram Healthcare
02.2006 - Current
Office Assistant
NSW
08.2004 - 02.2006
Daycare Worker
Family Centers
09.2002 - 08.2004
High School Diploma -
Greenwich High School
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