Carolina Pilla
Miami
Summary
Compassionate Registered Nurse offering comprehensive patient care. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
14
14
years of professional experience
Work History
Registered Nurse, Transplant Unit
Jackson Health Memorial Hospital - Holtz Children’s Hospital
04.2024 - Current
- Collaborate with physicians, nurses, and other healthcare professionals to coordinate the transplant process from pre-transplant to post-transplant care
- Responsible for performing assessments, administering medications and treatments, and providing health education to patients and families
- Manage multiple cases simultaneously and develop strong relationships with patients and families
- Utilize EMR systems and maintain accurate and comprehensive patient records
- Utilize evidence-based practice to create plan of care.
Senior Coordinator of Administrative Services for Risk and Quality and
Liaison to the Self-Insurance Program, Office of Clinical Affairs
07.2018 - 01.2024
- Assist Risk Management in creating and updating policies and procedure manuals
- Research and compile data to assist with conducting Root Cause Analysis
- Collaborate with the Risk Management in implementing strategies for best practices
- Track electronic incident reporting system
- Conduct safety rounds in all clinical areas to identify and remediate areas of risk
- Assist Quality with complaints/grievance related to safety and risk
- Ensure accreditation compliance, patient safety goals are met
- Assist with managing projects from start to finish
- Manage the Self-Insurance and track covered clinical providers.
Office Specialist, Office of Transformation & Integration
Florida International University Herbert Wertheim College of Medicine
08.2017 - 06.2018
- Assisted in the implementation of the Risk Management program and educational activities
- Responded to inquiries and ensured questions were answered and issues resolved in a timely a manner
- Coordinated travel arrangements and expense reimbursements using PeopleSoft
- Reconciled accounting statements and reported discrepancies
- Composed and edited internal correspondence and assisted with document preparation
- Scheduled complex appointments, meetings, and travel arrangements.
Administrative Assistant III, Cardiopulmonary Department
Doctors Hospital
11.2010 - 09.2016
- Coordinated department luncheons and develop presentations for meeting and special events
- Prepared, processed, and maintained payroll for 35 departmental employees
- Answered all email and telephone inquiries about payroll
- Calculated time worked and coded timesheet by department
- Approve weekly hours into Kronos
- Managed onboarding of new employees and terminating existing employees
- Collaborated and provided feedback in hiring process
- Performed reconciliation process for respiratory charges
- Ordered equipment and supplies using PeopleSoft.
Education
Bachelor of Science in Nursing -
Florida Atlantic University
08.2023
Bachelor in Health Services Administration -
Florida International University
04.2014
Skills
- Critical thinking
- Adaptable to change
- Work under pressure
- Time management
- Organizational skills
- Fast learner
- Proficient in Microsoft Office
- Bilingual in Spanish and English
Licensurecertifications
- Registered Nurse, 9643819, Florida State Board of Nursing
- Basic Life Support (BLS), American Heart Association
- Pediatric Advanced Life Support (PALS), American Heart Association
Awards
RISE – Service Excellence Award (2019)
Timeline
Registered Nurse, Transplant Unit
Jackson Health Memorial Hospital - Holtz Children’s Hospital
04.2024 - Current
Senior Coordinator of Administrative Services for Risk and Quality and
Liaison to the Self-Insurance Program, Office of Clinical Affairs
07.2018 - 01.2024
Office Specialist, Office of Transformation & Integration
Florida International University Herbert Wertheim College of Medicine
08.2017 - 06.2018
Administrative Assistant III, Cardiopulmonary Department
Doctors Hospital
11.2010 - 09.2016
Bachelor of Science in Nursing -
Florida Atlantic University
Bachelor in Health Services Administration -
Florida International University
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