Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carolina Ponce

Hillsborough,NC

Summary

Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with team members. Good multitasking, planning, and communication skills. Willing to always provide the best customer experiences to customers. I will go above and beyond and always looking for opportunities to grow and help others.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Websters Cleaners
Hillsborough, NC
09.2022 - Current
  • Greeted customers warmly and made them feel welcome.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.

Education

High School Diploma -

Orange High School
Hillsborough, NC
06-2025

Skills

  • Customer Service
  • Problem-solving skills
  • Effective Planning
  • Communication
  • Team building
  • Cultural Awareness
  • FLUENT IN Spanish and English
  • Troubleshooting
  • Laundry folding
  • Guest Relations

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Front Desk Receptionist

Websters Cleaners
09.2022 - Current

High School Diploma -

Orange High School

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Carolina Ponce