Carolina Pérez
Bussines Administrator
Davie,FL
Summary
Accomplished Administrator with a strong background in customer service and digital marketing at MARINE ALL SERVICES USA. CORP. Demonstrated ability in problem resolution and administrative management, leading to enhanced corporate efficiency. Proficient in Microsoft Excel and event coordination, driving process improvements and achieving measurable results. Experienced in fostering collaboration and communication within teams, ensuring a productive work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrator Sr.
MARINE ALL SERVICES USA. CORP
Davie, Florida
05.2023 - Current
- Managed customer service processes from service offer generation to billing documentation.
- Ensured accurate tracking and status updates for seamless service execution.
- Administered corporate social networks and website, enhancing digital presence.
- Organized corporate events to promote brand engagement and networking opportunities.
Administrative Assistant
BBB MULTISERVICES INC.
01.2022 - 04.2023
- Coordinated office activities while maintaining schedules for team members.
- Managed correspondence through emails and phone calls to facilitate effective communication.
- Organized physical and digital filing systems for streamlined access and accurate record-keeping.
- Provided meeting support by taking notes and distributing agendas promptly.
- Handled inventory management, ensuring timely ordering of office supplies.
- Collaborated with team members to enhance administrative processes and increase efficiency.
- Entered data into spreadsheets using Microsoft Excel, ensuring accuracy in records.
- Greeted visitors professionally, addressing inquiries and directing them to appropriate personnel.
Education
BBA - Business Administration
Metropolitan University
Caracas, Venezuela06.2005
Diploma - marketing
Metropolitan University
Caracas, VenezuelaSkills
- Good communication
- Planification and organization
- Problem resolution
- Achievement oriented
- Learning capacity
- Agility with results
- Administrative management and customer service
- Definition and management of reports and control indicators
- Preparation of service proposals
- Accounting analysis for TAX reporting purposes
- Specialization in Banking and Finance
- Advanced proficiency in the Office package
- Google Ads
- CANVA domain
- E-commerce
- Basic Knowledge of QuickBooks
- Customer service
- Microsoft Excel
- Power Point
- Digital marketing
- Office administration
- Event coordination
- Data entry
- Attention to detail
- Networking skills
- Team collaboration
- Process improvement
- Problem solving
- Inventory management
- Communication strategies
- Time management
- Calendar management
- Network administration
- Data analysis
- Scheduling
- MS office
- Email management
- Business administration
- Mail handling
- Honest and ethical
- Data confidentiality
- Bookkeeping
- Database management
- Administrative improvement
- Document management
- Inventory control
Certification
- Driver's license
- Own vehicle
- Immediate availability
Languages
- Spanish, Native
- English, Advanced Intermediate Level
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Administrator Sr.
MARINE ALL SERVICES USA. CORP
05.2023 - Current
Administrative Assistant
BBB MULTISERVICES INC.
01.2022 - 04.2023
BBA - Business Administration
Metropolitan University
Diploma - marketing
Metropolitan University
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