Carolina Reyna
Nampa,ID
Summary
Dedicated, hardworking individual with a desire to craft my skills and experience in the field of customer service.
Overview
6
6
years of professional experience
Work History
Scheduler
Digestive Health Clinic LLC - Idaho Endoscopy Center
06.2022 - 04.2024
- Schedules patient appointments on computer program (~20-29 appointments per day)
- Maintains and updates current information on providers' schedules ensuring patients are scheduled properly and appointments are confirmed
- Relies on instructions and pre-established guidelines
- Obtain patient demographic information including address, insurance, transportation needs, and referral source
- Reschedules patient appointments according to protocol.
- Understands and demonstrates compliance with HIPAA, OSHA and company policies, rules and regulations
- Answers non-medical questions regarding practice policy. Refers medical questions regarding patient care to medical staff
Deli Service Clerk
Fred Meyer
03.2022 - 06.2022
Deli Service Clerk
Fred Meyer
04.2021 - 03.2022
- Coordinate and unload weekly deliveries
- Price and package food items for customers
- Organize and stock display cases
- Make product recommendations and alternatives.
Shift Lead
Wingstop
11.2018 - 04.2021
- Helped arrange weekly schedules
- Assigned tasks
- Kept track of inventory and placed weekly orders/in charge of receiving/inspecting deliveries
- Responsible for maintenance of equipment/making necessary phone calls for upkeeping or replacement of equipment.
Administrative Assistant
Berean Bible Baptist Academy
08.2018 - 11.2018
- Responsible for organizing the club president's bank statements and receipts
- Organized school supplies and supervised students during class hours.
Education
Some College (No Degree) -
Southwestern College
Chula Vista, CAHigh School Diploma -
Hilltop High School
05.2018
Skills
- WPM speed: 37
- MS Office
Volunteer Experience
- Sabbath Sunday Potluck Coordinating with women at church to bring a meal every Sunday
Languages
Spanish
Elementary
Timeline
Scheduler
Digestive Health Clinic LLC - Idaho Endoscopy Center
06.2022 - 04.2024
Deli Service Clerk
Fred Meyer
03.2022 - 06.2022
Deli Service Clerk
Fred Meyer
04.2021 - 03.2022
Shift Lead
Wingstop
11.2018 - 04.2021
Administrative Assistant
Berean Bible Baptist Academy
08.2018 - 11.2018
Some College (No Degree) -
Southwestern College
High School Diploma -
Hilltop High School
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