Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Carolina Rodríguez Papadópulos

Carolina Rodríguez Papadópulos

Windermere

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Pool Attendant

Unimac Management
03.2023 - 09.2024
  • Moved umbrellas and lounge chairs at request of guests.
  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
  • Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
  • Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
  • Checked side duty list for opening and closing procedures.
  • Collected and replenished pool towels while monitoring inventory to minimize loss.
  • Effectively addressed any conflicts or disputes among patrons by employing strong conflict resolution skills.
  • Conducted regular water quality checks to maintain optimal conditions for swimmers.
  • Assisted in organizing and implementing recreational activities and programs.

Breakfast Attendant, Runner, Busser, Cashier,

Marriott
02.2023 - 06.2024
  • Disposed of trash, wiped kitchen areas and mopped floors to meet health department sanitation inspection guidelines.
  • Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
  • Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
  • Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
  • Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
  • Restocked serving dishes, utensils, and condiments as needed to ensure optimal availability for guests throughout breakfast service hours.
  • Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
  • Ensured cleanliness of dining area, maintaining a welcoming environment for guests.
  • Monitored food inventory levels, minimizing waste and ensuring freshness of ingredients.
  • Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
  • Participated in regular staff meetings to discuss improvements or address any concerns within the team.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Processed payments for orders and provided customers with change.
  • Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.

Front Desk Receptionist

Coco Keys Water Resort
01.2024 - 05.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Resolved customer problems and complaints.

Housekeeper,

Marriot Hotel
03.2022 - 10.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Washed and put away kitchen dishes, utensils and glassware.

Education

BBA -

ORT
Uruguay
11.2009

Skills

    Guest service

    Adaptability in Situations

    Emergency response readiness

    Decision-Making Competence

    Patience and Empathy

    Initiative and Self-Motivation

Languages

Portuguese
Elementary
English
Limited Working
Greek
Elementary
Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

Coco Keys Water Resort
01.2024 - 05.2024

Pool Attendant

Unimac Management
03.2023 - 09.2024

Breakfast Attendant, Runner, Busser, Cashier,

Marriott
02.2023 - 06.2024

Housekeeper,

Marriot Hotel
03.2022 - 10.2022

BBA -

ORT

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Carolina Rodríguez Papadópulos