Carolina Rodriguez

• Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
• Promoted good sportsmanship with competing teams on- and off-field.
• Ensured timely communication with parents regarding player progress, upcoming events, and any concerns or issues that arose during the season.
• Developed and implemented training drills to improve team cohesiveness and performance.
• Promoted stretching, mobility work, and proper form to help athletes safely build strength.
• Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
• Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
• Advised head coach on discipline, performance, and other decision-making areas.
• Maintained a safe and organized practice environment, ensuring all equipment was properly set up and stored.
• Built positive and productive relationships with parents of student athletes.
• Assisted head coach in developing comprehensive training plans for various sports teams.
• Provided valuable input on player development, assisting with the identification of areas for improvement and potential growth opportunities.
• Supported athletes in setting realistic goals, tracking progress, and celebrating achievements along the way.
• Observed athletes during practice and game situations to assess performance and provide tips for improvement.
• Managed drills and fitness circuits to bolster athletes' coordination and performance levels.
• Assisted in creating and executing practice plans for athletes to help reach highest potential.
• Developed strong relationship with players to assist in reaching goals, build trust and rapport.
• Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.
• Developed and delivered effective and engaging coaching sessions to improve performance.
• Facilitated group coaching sessions and provided individual coaching support.
• Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
• Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

• Was able to help both English and Spanish speakers.