Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Carolina Rodriguez

Rockford,IL

Summary

Proven track record in customer service excellence and operational efficiency, demonstrated at Ultimate Home Improvements. Skilled in managing high-pressure situations with poise, showcasing exceptional organizational abilities and strong verbal communication. Achieved significant improvements in client satisfaction and operational workflow, leveraging both hard and soft skills to exceed employer expectations.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Receptionist

Ultimate Home Improvements
01.2023 - 08.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Waitress

Hooters
05.2020 - 10.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Cashier

Target
12.2021 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associates - Associates of Science

Rock Valley College
Rockford, IL
05.2025

High School Diploma - Nursing

East High School
Rockford, IL
05.2020

Skills

  • Organization skills
  • Telephone skills
  • Verbal and written communication
  • Customer/Client relations
  • Customer and client relations

Languages

Spanish
Native or Bilingual

Timeline

Receptionist

Ultimate Home Improvements
01.2023 - 08.2024

Cashier

Target
12.2021 - 12.2022

Waitress

Hooters
05.2020 - 10.2021

Associates - Associates of Science

Rock Valley College

High School Diploma - Nursing

East High School
Carolina Rodriguez