Carolina Rodriguez
Tampa,FL
Summary
I currently attend HCC for my associates in graphic design, I have my drivers license with 3+ years of driving experience . I have experience in customer service, office work, and assistant teaching.
Overview
6
6
years of professional experience
Work History
Office Assistant
Cf handyman llc
11.2022 - 01.2025
- Performed data entry tasks into various computer systems accurately and efficiently.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Maintained an organized filing system of paper documents and electronic files.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Maintained business records by updating customer information.
- Collected and coded various documents to prepare for filing, storage and processing.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Preschool Assistant Teacher
Primavera Preschool
07.2022 - 10.2022
- Organized activities designed to promote physical, mental and social development such as games, arts and crafts, music, storytelling.
- Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
- Engaged with children ages 3-10 on individual basis to build positive, trusting relationships. Supervised students outside classroom during recess, lunch and breaks.
- Assisted with or led story time by reading books to children. And maintaining daily records of activities, behaviors, meals and naps.
- Supported special needs students throughout the day by helping them stay focused on tasks assigned or assisting with communication difficulties they may have had.
- Provided support during field trips including supervision of students while off-site.
- Assisted the lead teacher in maintaining accurate documentation of student attendance records as well as incident reports if necessary.
- Assisted with implementation of approved lesson plans and daily classroom schedule.
- Instructed and assisted children in eating, toileting and resting to help develop healthy personal habits.
Customer Service Sales
TJX Companies
05.2021 - 06.2022
- Greeted customers entering the store and provided assistance with product selection.
- Answered customer inquiries regarding products, prices, availability, product uses and credit terms.
- Provided information about warranties, manufacturing specifications and usage instructions.
- Operated cash register to process cash, check or credit card payment transactions.
- Processed merchandise returns and exchanges promptly and professionally.
- Assisted in inventory management by restocking shelves as needed.
- Assisted other departments when necessary to ensure smooth operations of the store.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
- Demonstrated strong communication skills while interacting with customers face-to-face or on the phone.
- Adhered to all company policies and procedures for processing sales transactions accurately and efficiently.
- Maintained knowledge of current promotions, policies regarding payment and exchanges, security practices.
- Recommended additional merchandise based on customer needs or interests.
- Provided excellent customer service by engaging in friendly conversations with patrons.
- Collaborated with team members to ensure efficient completion of tasks.
- Answered customer questions about products and services and recommended appropriate solutions.
Summer Camp Recreational Volunteer
Keystone Recreational
06.2019 - 08.2019
- Assisted with organizing recreational activities for participants of all ages and abilities.
- Developed educational materials to help inform the public about recreational opportunities.
- Provided assistance in setting up and taking down equipment for recreational events.
- Assisted in the preparation and implementation of camp activities such as arts and crafts, sports, and outdoor games.
- Explained and enforced rules to keep campers safe and healthy.
- Administered first aid treatments when necessary according to established policies and procedures.
- Played various outdoor sports with children, teaching rules and demonstrating good sportsmanship.
Education
Associates In Graphic Design -
Hillsborough Community College
Tampa, FLHigh School Diploma -
Gaither High School
Tampa, FL05.2022
Skills
- Good communication skills
- Homework Assistance
- Meal and Snack Preparation
- Light Housekeeping
- Early Childhood Development
- Strong understanding of social, emotional and developmental needs of children
- Customer Service
- Inventory Management
- Computer Skills
- Sorting and Categorizing
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
Cf handyman llc
11.2022 - 01.2025
Preschool Assistant Teacher
Primavera Preschool
07.2022 - 10.2022
Customer Service Sales
TJX Companies
05.2021 - 06.2022
Summer Camp Recreational Volunteer
Keystone Recreational
06.2019 - 08.2019
High School Diploma -
Gaither High School
Associates In Graphic Design -
Hillsborough Community College
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