Carolina Rosales
Sunrise,FL
Summary
Proven track record in enhancing workflow efficiencies and patient care at Hospital Aleman Nicaraguense, leveraging exceptional attention to detail and effective communication. Excelled in administrative and clinical roles, demonstrating significant improvements in patient scheduling and care coordination. Skilled in MS Office and interpersonal relations, consistently achieving positive outcomes in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Accounting Clerk Assistant
R&M Management Consultants, Inc
01.2019 - 05.2024
- Provided key clerical and administrative support to senior accounting staff.
- Reconciled bank accounts with updated information.
- Maintained confidentiality of sensitive financial information through proper storage and secure disposal methods.
- Managed cash flow effectively by monitoring incoming funds, managing daily bank deposits, and processing outgoing payments promptly.
- Processed incoming and outgoing invoices and payments.
Medical Office Assistant
Abaco Medi Centre
01.2014 - 03.2016
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Provided prompt, polite and professional in-person and telephone customer service.
- Supported administrative tasks such as ordering supplies, inventory management, and filing medical documents for streamlined office workflow.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Received and routed laboratory results to correct clinical staff members.
Internal Medicine Intern
Hospital Aleman Nicaraguense
01.2008 - 12.2009
- Established strong rapport with patients and families through excellent communication skills and empathetic bedside manner.
- Served as a reliable resource for colleagues by providing clinical guidance and sharing expertise in internal medicine.
- Optimized patient care by working closely with multidisciplinary teams, including nurses, specialists, and support staff.
- Streamlined hospital workflows by assisting in daily rounds, efficiently presenting cases to attending physicians.
- Provided exceptional medical care during emergency situations, effectively managing time-sensitive cases.
- Improved patient outcomes by meticulously conducting thorough examinations and ensuring accurate diagnoses.
- Participated in case conferences, incorporating professional feedback to enhance personal growth as a physician.
- Contributed to the development of evidence-based protocols for common internal medicine conditions to improve overall patient care quality.
Education
Advance ESOL - English
Broward Community School - South
Tequesta Trace - Weston, Florida12.2017
Doctor of Medicine - Doctor of Medicine And Surgery
National Autonomous University of Nicaragua
Managua, Nicaragua12.2011
Skills
- Attention to Detail
- MS Office
- Time Management
- Effective Communication
- Customer Relations
- Interpersonal Skills
Languages
Spanish
Native or Bilingual
Timeline
Accounting Clerk Assistant
R&M Management Consultants, Inc
01.2019 - 05.2024
Medical Office Assistant
Abaco Medi Centre
01.2014 - 03.2016
Internal Medicine Intern
Hospital Aleman Nicaraguense
01.2008 - 12.2009
Advance ESOL - English
Broward Community School - South
Doctor of Medicine - Doctor of Medicine And Surgery
National Autonomous University of Nicaragua
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