Carolina Sanchez
Del Valle,TX
Summary
Adept at driving operational success, spearheaded the launch of Longhorn Pediatrics, enhancing Pediatric Care of Austin's efficiency and team productivity. Leveraging skills in financial management and customer service, achieved significant milestones, including negotiating key contracts and leading high-impact projects, demonstrating a proven track record in employee and project management. Client-focused, offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges. Skillful in monitoring and managing daily business operations with focus on continuous improvement. Transforms underperforming operations into successful enterprises using resourcefulness and high-level business acumen. Decisive and analytical with over 25 year history of successful industry performance.
Overview
24
24
years of professional experience
Work History
Medical Business Manager
Pediatric Care Of Austin
12.2001 - 05.2020
- Oversaw all aspects opening Longhorn Pediatrics from the ground up. From property lease, construction and repairs, purchase of medical equipment and the hiring of all staff. Along with the legal documents for the sale of the practice after it was established and running for 5 years.
- Oversaw the take over of Pediatric of South Austin PA to assist on patient placement and collection of patient and insurance balances for over a year to allow the retirement of the physician at practice.
- Oversaw the take over of Elgin Pediatric. Retrained existing staff and new hire. Licensed the facility under our company tax ID and insurance contract to continue operations with out disruptions.
- Oversaw the everyday operations for Pediatric Care of Austin while all other medical practices came in and out of our business corporation. This includes but not limited to the following:
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and insurance contracts, securing favorable terms for the company while maintaining strong relationships.
- Liaison between government programs to receive and administer state funded vaccines. (Requires annual recertification to maintain the flow of state funds)
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Oversaw, applied, paid and maintained all physician's malpractice insurance, state licenses and board certifications.
- Organized CEM courses for all physicians, Nurse Practitioners and medical assistance. Booked and paid for CME courses needed along with travel and hotel when needed.
- Oversaw all medical billing. Review and approved all medical claims before submitted to insurance. Assured all copayments and patient balances were collected daily.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Drafted reports for monthly meeting and documents to improve correspondence management, schedule coordination and recordkeeping.
- Assisted with hiring process and training of new employees. Along with annual reviews and salary increments.
- Processed all employee timecards and submitted employee insurance changed for payroll and deductions.
Director of Sales
Ramada Inn
01.1996 - 12.2001
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Launched new menu to increase sales and reduce revenue loss in the restaurant with in the hotel.
- Booked and oversaw all special events booked in our meeting rooms from wedding to church meeting. from meal catering to group reservations.
Education
No Degree - Pre-Law
Austin Community College
Austin, TX06.1994
High School Diploma -
Eagle Pass High School
Eagle Pass, TX05.1992
Skills
- Financial Management
- Customer Service
- Project Management
- Employee Management
Languages
Spanish
Full Professional
Timeline
Medical Business Manager
Pediatric Care Of Austin
12.2001 - 05.2020
Director of Sales
Ramada Inn
01.1996 - 12.2001
No Degree - Pre-Law
Austin Community College
High School Diploma -
Eagle Pass High School
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