Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carolina Sanchez

Fort Worth

Summary

Accomplished Assistant Manager at Advanced Auto Parts, adept in customer service and team leadership. Excelled in enhancing customer satisfaction and streamlining operations, significantly reducing overhead costs. Mentored staff and managed inventory efficiently, showcasing strong decision-making and problem-solving skills.

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Advanced Auto Parts
07.2022 - Current
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Cashier

Little Caesars Pizza
03.2021 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Education

High School Diploma -

Polytechnic High School
1300 Conner Ave, Fort Worth 76105
06-2022

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Customer relations

Timeline

Assistant Manager

Advanced Auto Parts
07.2022 - Current

Cashier

Little Caesars Pizza
03.2021 - 10.2021

High School Diploma -

Polytechnic High School
Carolina Sanchez