Carolina Sanchez
POMONA,United States
Summary
Detail-oriented Human Resources Assistant provides comprehensive support for HR functions, including pre-employment, staffing, and onboarding processes. Maintains confidentiality while addressing sensitive issues and quickly adapts to new challenges. Strong interpersonal skills facilitate effective communication and collaboration, ensuring alignment with organizational goals.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Human Resource Assistant (Classification/R&P)
DOD-Department of Army - CIVILIAN HUMAN RESOURCES AGENCY (CHRA) (This is a federal job)
Los Angeles, CA
07.2022 - Current
- Provided recruitment and placement support services to HR specialists within U.S. Army Corps of Engineers Los Angeles District.
- Processed competitive and non-competitive requests for personnel actions (RPAs) to support recruitment efforts.
- Supported recruitment efforts by processing applications and scheduling interviews.
- Facilitated onboarding of new employees using USA Staffing, EMPRES, and other HR systems.
- Conducted employee onboarding processes including benefits enrollment and completion of required paperwork.
- Assisted with hiring processes by arranging physical examinations and preparing job offers.
- Performed background checks to verify candidates' qualifications and suitability for employment for potential new hires.
- Managed U-Pass tracker and worked with security chief to confirm selectees' clearance status, ensuring readiness for employment.
- Performed background checks to verify candidates' qualifications and suitability for employment. for potential new hires.
- Utilized office automation software to create, edit, retrieve, and maintain various HR documents.
- Participated in HR training and workshops to improve skills and knowledge.
Human Resource Assistant (OA)
DOD- Department of Army -Los Angeles Military Entrance Processing Service (This is a federal job)
El Segundo, CA
04.2007 - 06.2022
- Conducted interviews with 20 to 30 applicants daily to verify data and assess suitability.
- Interviewed job applicants to obtain and verify information for screening and evaluation.
- Assembled applicant documentation and administered briefings on processing requirements.
- Managed control desk operations, provided regulatory information, and verified legitimacy of applicants' documents to maintain compliance.
- Coordinated daily operations for military recruitment processes and applicant services.
- Facilitated communication between applicants and military personnel during processing.
- Implemented streamlined procedures for applicant data entry to enhance accuracy and efficiency.
- Monitored compliance with federal regulations related to military enlistment procedures.
- Managed records to ensure timely release and accountability during applicant movement.
- Performed daily maintenance on fingerprint scanners and reconciled applicant records.
- Captured fingerprints of applicants using automated systems to ensure quality and accuracy. using automated systems, ensuring all prints are classifiable.
- Corrected discrepancies in documents per military branch requirements using MEPCom integrated resource system.
- Provided administrative support to enhance workflow within the processing office.
- Managed multiple projects simultaneously while meeting deadlines consistently.
- Participated in HR training and workshops to improve skills and knowledge.
- Handled confidential information with discretion and integrity.
Application Clerk (OA)
Department of Homeland Security - Citizens Immigration Services (This is a federal job)
Los Angeles, CA
12.2000 - 03.2007
- Evaluated a range of applications for benefits and privileges comprehensively.
- Processed immigration applications for various visa categories, ensuring accuracy and compliance with regulations.
- Pre-screened applications for accuracy and completeness of supporting documentation.
- Executed IBIS program on all applicants seeking immigration benefits, including visas.
- Reviewed submitted documents for completeness and compliance, reducing potential processing delays.
- Collected and organized evidence submitted by applicants for visa adjudication.
- Assisted clients by providing information on immigration procedures and requirements.
- Provided customer service to the public by addressing inquiries and scheduling appointments.
- Assisted customers with inquiries and complaints in a professional manner.
- Answered phones in a timely manner to assist callers with inquiries. in a courteous manner while providing excellent customer service.
- Communicated with customers and employees to answer questions or explain information.
- Utilized various computer systems including central index system, FBI query, and NFTs.
- Maintained accurate records in the electronic filing system for case management.
- Operated imaging equipment to scan files for automated storage solutions.
- Scanned documents into digital formats ensuring accuracy of content.
- Organized and maintained filing systems for confidential documents.
- Purged records in accordance with established guidelines and instructions.
- Supported office clerical functions using word processing and other software, email and office machines.
- Entered data into computer systems accurately and efficiently.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Greeted customers promptly upon arrival at the front desk. and responded to questions.
- Built and maintained productive relationships with employees.
- Answered customer inquiries via phone and email.
- Entered data into computer systems accurately and efficiently.
- Greeted customers promptly upon arrival at the front desk. and responded to questions.
- Built and maintained productive relationships with employees.
Education
Certificate of Technical Studies - Computer Clerical/Customer Service Calling Center
Goodwill Industries
Lincoln Heights, CA, United States01-1999
High school diploma or equivalent - H.S. Diploma
Abraham Lincoln High School
Lincoln Heights, CA, United States06-1992
Skills
- Talent acquisition
- Onboarding procedures
- Onboarding coordination
- Background checks
- HR software skills
- Personnel coding
- Payroll processing
- HR policies
- Process improvement
- Human resources support
- Administrative support
- Administrative support
- Administrative support
- Team collaboration
- Problem solving
- Employee involvement
- CRM
- Onboarding
Personal Information
Availability: Permanent, Telework
Certification
- Goodwill Industries - Computer Clerical Adm./ Customer Service Certified, 1999
- CHRTAS Civilian HR Training - QUALIFICATIONS ANALYSIS Certificate, 2026
- CHRTAS Civilian Education System (CES) - CIVILIAN EDUCATION SYSTEM BASIC Certificate, 2025
- CHRTAS Civilian HR Training - CRUCIAL CONVERSATIONS Certificate, 2025
- CHRTAS Civilian HR Training - BASIC CLASSIFICATION FOR NON-CLASSIFIERS Certificate, 2024
- CHRTAS Civilian HR Training - GETTING THINGS DONE Certificate, 2024
- CHRTAS Civilian HR Training -_BASIC STAFFING_Certificate, 2023
- CHRTAS Civilian HR Training - ADJ & APPLYING VETS PREF_CODING PERS ACTNS Certificate, 2024
- CHRTAS Civilian Education System (CES) - CIVILIAN FOUNDATION Certificate, 2018
- CHRTAS Civilian Education System (CES) - CIVILIAN LEADER BASIC Phase 1 Certificate, 2018
Languages:
Spanish, Spoken Intermediate, Written Intermediate, Read Intermediate
Job-related training:
- Basic Staffing, Basic Classification for Non-Classifiers, Adj. & Applying Vets Pref/Coding Personnel Actions, Getting Things Done, Crucial Conversations, Civilian Education System Basic, Generative AI, Record Management Training, and all required annual mandatory training.
Availability:
- Job Type: Permanent, Telework
- Work Schedule: Full-time
Desired locations:
Los Angeles, California, United States; Riverside, California, United States; Orange, California, United States
Timeline
Human Resource Assistant (Classification/R&P)
DOD-Department of Army - CIVILIAN HUMAN RESOURCES AGENCY (CHRA) (This is a federal job)
07.2022 - Current
Human Resource Assistant (OA)
DOD- Department of Army -Los Angeles Military Entrance Processing Service (This is a federal job)
04.2007 - 06.2022
Application Clerk (OA)
Department of Homeland Security - Citizens Immigration Services (This is a federal job)
12.2000 - 03.2007
Certificate of Technical Studies - Computer Clerical/Customer Service Calling Center
Goodwill Industries
High school diploma or equivalent - H.S. Diploma
Abraham Lincoln High School