Dedicated customer service associate skilled in bilingual communication and problem-solving. Proven ability to enhance customer satisfaction through effective teamwork and a positive attitude.
Work History
Cake Sales Associated
1 Month
Pasteles Cisne | 09.2026 - Current
Provided friendly and professional customer service in a fast-paced environment.
Assisted customers with product questions, orders, and special requests.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Processed customer transactions efficiently using point-of-sale system.
Assisted customers with inquiries, ensuring a positive shopping experience.
Collaborated with team members to streamline decorating processes, enhancing efficiency.
Work Study Student
11 Months
Community College of Aurora | 08.2025 - 07.2026
Assisted in administrative tasks, enhancing office efficiency and supporting department operations.
Excellent communication skills, both verbal and written.
Schedule and coordinate student appointments with academic advisors.
Provide excellent customer service by assisting students with questions and concerns in person and over the phone.
Answer incoming calls and direct students to the appropriate advisor, department, or campus resource.
Provide accurate information regarding advising services and general student resources.
Maintain professionalism and confidentiality when handling student information.
Support daily office operations and assist staff with administrative tasks.
Demonstrate strong communication, organization, multitasking, and problem-solving skills.
Provide communication in spanish and english speakers.
Education
High School Diploma
Escuela De Nivel Medio Superior De Leon | Leon, Guanajuato, Mexico. | 07-2021
No Degree - Biochemistry
University of Colorado Denver | Denver, CO | 08-2028
High School Diploma
Community College of Aurora | Aurora, CO | 08-2026