Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Carolina Sermeno

Kissimmee

Summary

Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.

Overview

6
6
years of professional experience

Work History

Restaurant Manager

Senorita Brunch
02.2023 - 07.2025
  • Assisted in managing daily operations to ensure efficiency and productivity.
  • Learned to implement safety protocols and maintain compliance with organizational standards.
  • Supported team members in executing routine tasks, enhancing overall workflow.
  • Developed familiarity with operational tools and software for effective task management.
  • Oversaw daily kitchen operations, ensuring adherence to safety and sanitation standards.
  • Managed inventory levels, optimizing stock usage to reduce waste and control costs.
  • Coordinated scheduling for kitchen staff, ensuring adequate coverage during peak hours.
  • Checked and tested foods to verify quality and temperature.
  • Supervised daily restaurant operations, ensuring exceptional service and customer satisfaction.
  • Trained and mentored staff, fostering a collaborative team environment and improving service efficiency.

Office Assistant

Gastronenterology Associates
02.2021 - 02.2024
  • Streamlined office operations by managing incoming correspondence and prioritizing tasks for efficiency.
  • Assisted in scheduling meetings and coordinating travel arrangements for executives and staff.
  • Maintained accurate filing systems, ensuring easy access to documents for team members.
  • Developed and implemented office procedures that increased overall productivity and reduced errors.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.

Restaurant Owner

Rancho Latino
02.2019 - 02.2024
  • Oversaw daily operations, ensuring efficient service and exceptional customer satisfaction.
  • Developed and implemented marketing strategies to enhance brand visibility and attract new customers.
  • Managed inventory control processes, optimizing supply chains to minimize waste and reduce costs.
  • Trained and mentored staff, fostering a culture of excellence and teamwork among employees.

Office Administrative Assistant

Renovations Unlimited
03.2020 - 01.2024
  • Coordinated office communications, ensuring timely responses and effective information flow.
  • Managed scheduling for meetings, optimizing time efficiency for executives and teams.
  • Developed and maintained filing systems, enhancing document retrieval and organization.
  • Assisted in preparation of reports and presentations, improving clarity and impact of information shared.

Education

No Degree - Dental Assistant

Concorde
Orlando, FL
02-2026

Medical Office Administration

Valencia College
Orlando, FL
01-2017

Skills

  • Team management
  • Inventory control and record keeping
  • Customer engagement
  • Staff management
  • Point of sale (POS) system operation
  • Passion for customer satisfaction
  • Food service background
  • Menu development
  • Business operations expertise
  • Quality control
  • Payroll administration
  • Monitoring food preparation
  • Catering services

Accomplishments

  • Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Manager

Senorita Brunch
02.2023 - 07.2025

Office Assistant

Gastronenterology Associates
02.2021 - 02.2024

Office Administrative Assistant

Renovations Unlimited
03.2020 - 01.2024

Restaurant Owner

Rancho Latino
02.2019 - 02.2024

No Degree - Dental Assistant

Concorde

Medical Office Administration

Valencia College