Food service professional adept at FOH and BOH operations. Demonstrated team leader with excellent staff management skills.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Senorita Brunch
02.2023 - 07.2025
Assisted in managing daily operations to ensure efficiency and productivity.
Learned to implement safety protocols and maintain compliance with organizational standards.
Supported team members in executing routine tasks, enhancing overall workflow.
Developed familiarity with operational tools and software for effective task management.
Oversaw daily kitchen operations, ensuring adherence to safety and sanitation standards.
Managed inventory levels, optimizing stock usage to reduce waste and control costs.
Coordinated scheduling for kitchen staff, ensuring adequate coverage during peak hours.
Checked and tested foods to verify quality and temperature.
Supervised daily restaurant operations, ensuring exceptional service and customer satisfaction.
Trained and mentored staff, fostering a collaborative team environment and improving service efficiency.
Office Assistant
Gastronenterology Associates
02.2021 - 02.2024
Streamlined office operations by managing incoming correspondence and prioritizing tasks for efficiency.
Assisted in scheduling meetings and coordinating travel arrangements for executives and staff.
Maintained accurate filing systems, ensuring easy access to documents for team members.
Developed and implemented office procedures that increased overall productivity and reduced errors.
Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Restaurant Owner
Rancho Latino
02.2019 - 02.2024
Oversaw daily operations, ensuring efficient service and exceptional customer satisfaction.
Developed and implemented marketing strategies to enhance brand visibility and attract new customers.
Managed inventory control processes, optimizing supply chains to minimize waste and reduce costs.
Trained and mentored staff, fostering a culture of excellence and teamwork among employees.
Office Administrative Assistant
Renovations Unlimited
03.2020 - 01.2024
Coordinated office communications, ensuring timely responses and effective information flow.
Managed scheduling for meetings, optimizing time efficiency for executives and teams.
Developed and maintained filing systems, enhancing document retrieval and organization.
Assisted in preparation of reports and presentations, improving clarity and impact of information shared.
Education
No Degree - Dental Assistant
Concorde
Orlando, FL
02-2026
Medical Office Administration
Valencia College
Orlando, FL
01-2017
Skills
Team management
Inventory control and record keeping
Customer engagement
Staff management
Point of sale (POS) system operation
Passion for customer satisfaction
Food service background
Menu development
Business operations expertise
Quality control
Payroll administration
Monitoring food preparation
Catering services
Accomplishments
Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Director Quality Assurance Auditing and Compliance at Hilton Grand VacationsDirector Quality Assurance Auditing and Compliance at Hilton Grand Vacations