Carolina Sias

• Took photos from different angles and perspectives to capture perfect images.
• Utilized natural and artificial lighting to capture desired images and maintain quality.
• Leveraged mechanical mounting systems to improve focus and image stability.
• Drove all types of vehicles, manual and automatic, into and out of photobooth.
• Photograph 200 cars/month

• Performed over 100 notarizations
• Checked documents and identifying credentials for all parties.
• Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
• Maintained accurate records of all documents notarized to support accurate recordkeeping and reporting requirements.
• Set up and managed appointments for client notary services.
• Drafted and executed notarial affidavits in accordance with applicable laws.
• Answered and managed incoming and outgoing calls while recording accurate messages.
• Performed wide-ranging administrative, financial and service-related functions.
• Promoted business via social media to generate leads and maximize brand identity.

• Conducted accurate vehicle condition assessments by collecting, recording, and communicating all required information about customer appraisals for Buyer's analysis

Conducted over 30 assessments/day each under 11 minutes

• Performed quality and timely imaging of Retail and Wholesale vehicles for CarMax websites.

• Completed vehicle secures, including reading and verifying appraisal entry information for any discrepancies.

• Assisted Merchandising Department with maintaining inventory and executing customer transfers.

• Completed final condition verifications on inventory acquired through online customer channels.

• Assisted in preparation and operation of wholesale auction.

• Assisted with on-boarding of new associates.

• Took reservations over phone, in person, and via computer for guests and provided confirmation information.
• Collected room deposits, fees, and payments.
• Used internal software to process reservations, check-ins and check-outs.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
• Oversaw fast-paced front desk operations and guests' needs at busy facility.
• Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
• Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
• Answered over 40 calls/day on multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Kept accounts in balance and ran daily reports to verify totals.
• Trained new staff members in customer service techniques and hotel operations.